Senior SRE, Software Engineering

About the role

As a Senior SRE you will ensure the reliability, scalability, and performance of January's production and internal systems as we scale from thousands to millions of borrowers. You'll establish SRE practices from the ground up - architecting resilient infrastructure, implementing proactive monitoring solutions, and building sustainable on-call processes that evolve with our rapid growth.

Responsibilities

• Lead incident response and establish sustainable on-call practices, including comprehensive runbooks, blameless postmortems, and systematic improvements that reduce MTTR
• Develop and maintain self-service observability solutions using modern monitoring tools that provide actionable insights for troubleshooting and performance optimization
• Create and maintain infrastructure as code (using Terraform, CloudFormation) that allows for consistent, scalable, and secure cloud environments on AWS
• Possess strong knowledge of AWS cloud services and infrastructure-as-code practices using tools like Terraform
• Experience with CI/CD pipelines and automation to enable reliable, efficient deployments
• Advocate for best practices early in feature design, ensuring we design with reliability in mind and future-proof our services

Requirements

Your work will directly tackle our current scaling challenges including database optimization, async workflow infrastructure, and data pipeline reliability while ensuring our engineering team can ship with confidence.

Qualifications

• Expertise leading incident response for high-availability production systems, thorough root cause analysis, and fostering blameless postmortem culture
• Experience designing highly available deployment architectures across multiple targets (e.g. EC2, Fargate), with expertise in auto-scaling, health checks, and graceful degradation strategies
• Track record of implementing effective monitoring & observability solutions (e.g. Datadog, Prometheus, ELK), and evangelizing best practices
• Strong knowledge of AWS cloud services and infrastructure-as-code practices using tools like Terraform
• Experience with CI/CD pipelines and automation to enable reliable, efficient deployments
• Excellent communication skills with experience documenting processes and collaborating across engineering teams

Skills

• Expertise leading incident response for high-availability production systems, thorough root cause analysis, and fostering blameless postmortem culture
• Experience designing highly available deployment architectures across multiple targets (e.g. EC2, Fargate), with expertise in auto-scaling, health checks, and graceful degradation strategies
• Track record of implementing effective monitoring & observability solutions (e.g. Datadog, Prometheus, ELK), and evangelizing best practices
• Strong knowledge of AWS cloud services and infrastructure-as-code practices using tools like Terraform
• Experience with CI/CD pipelines and automation to enable reliable, efficient deployments
• Excellent communication skills with experience documenting processes and collaborating across engineering teams

Benefits

We are currently hiring for this position in our New York office. As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported.

Pay

$205K - $225K

Schedule

Full-time