Senior Specialist - Workplace Culture & Inclusion

About the Role

We have an exciting opportunity to join our team as a Senior Specialist - Workplace Culture and Inclusion. Workplace Culture and Inclusion uses a dynamic array of listening and needs analysis strategies, learning and change methodologies, and cultural competence/cultural humility to create an engaged workforce that unleashes the potential and performance of a brilliant blend of people to deliver organizational and service excellence.

The Workplace Culture and Inclusion Senior Specialist at NYU Langone Health will be a results-oriented and resourceful professional who can quickly establish themselves as a credible partner to clinical, research, education, or corporate services leaders or departments. The individual will develop and implement strategies for a positive workplace environment and have demonstrated skills in organizational awareness and intervention, program and project management, data and situational analysis, coaching leaders, cross-group coordination, facilitation, and communication.

Responsibilities

• Utilizes organizational analysis methods to identify opportunities for change/improvement.
• Works with leaders to design programs that support a positive work environment and address potential issues in their infancy; discusses possible action steps to improve the environment, including building a culture of respect and belonging.
• Provides education amongst leadership on how to effectively promote a positive and open work environment where employees feel comfortable speaking up about issues.
• Establishes feedback mechanisms to solicit feedback from faculty, staff, and students in order to assess the effectiveness of education/initiatives designed to promote positivity in the workplace.
• Regularly measures and analyzes, highlights areas of strength and weakness, providing consultative support to identify opportunities, interventions, and initiatives for improvement.
• Facilitates team meetings, retreats, and town halls for departments and stakeholder groups.
• Provides leadership coaching, when appropriate, to Managers, Directors, and VP+ leaders via one-to-one and group interactions.
• Recognizes and responds to department needs by providing tailored strategies and solutions to enable appropriate cultural competence/humility and change.
• Develops effective partnerships with leaders through facilitation, presentation, and influencing skills.
• Collaborates with other Workplace Culture and Inclusion members on engagement, employee experience, and diversity, equity, inclusion, and belonging education and programming.
• Defines key performance indicators by developing metrics for core programs and processes, and tracks delivery against program objectives.

Requirements

• At least five years of experience in Human Resources, Talent Acquisition, Talent Management, Learning & Development, Executive Coaching, Organization Development/Effectiveness, or Diversity, Equity, and Inclusion, preferably in a strategic planning role or program management.
• Strong background in and knowledge of Organization Development and Change (ODC) theory and practice, and a broad range of evidence-based ODC interventions.
• Bachelor’s degree (Master’s degree preferred) in Organization Development, Organizational Behavior/Psychology, Change Leadership, or a related field.
• Experience consulting with senior leaders regarding whole-system, programmatic, and departmental strategic change efforts.
• Experience implementing and operationalizing evidence-based development and change leadership and management models and frameworks.
• Prior experience working in the healthcare industry, particularly academic medicine, preferred.
• Ability to effectively communicate with all levels of the organization.

Skills

• Organizational awareness and intervention: Applies expertise in organization development (OD) and diversity, equity, and inclusion to identify needs, develop awareness, and/or mobilize action to build inclusive and engaged workplace cultures. Partners with leaders to plan, build, and sustain culture change.
• Program and project management: Creative design and delivery of workshops, courses, and online learning tools that foster positive behavior in the workplace. Proficient program and project management skills with the ability to operationalize and scale programs. Attention to detail and a highly organized, process-focused aptitude.
• Data and situational analysis: Utilizes data to monitor the workplace environment. Analytical skills and ability to translate metrics, research, and trends into strategy and improvement opportunities. Adeptness at leveraging internal employee engagement data, focus groups, and manager information dashboards.
• Coaching leaders: Coaches and trains leadership in the development and implementation of required programs and consistent processes to establish and maintain a positive work environment inclusive of core values. Translates behavioral observations into concrete and actionable feedback to executive leaders.
• Cross-group coordination: Experience and credibility as a leader in an environment where the ability to influence, work across complex structures, and build relationships is critical.
• Facilitation, presentation, and communication: Highly effective communicator with the ability to clearly and concisely articulate ideas, concepts, and proposals. Advanced interpersonal awareness and skills with emphasis on assertiveness, supportiveness, listening, and group process.

Benefits

NYU Langone Health provides its staff with a comprehensive benefits and wellness package. Offerings include:

• A robust support system for any stage of life, including career development, starting a family, or saving for retirement.
• Financial security benefits and a generous time-off program.
• Employee resource groups for peer support.
• Access to a holistic employee wellness program focusing on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.