Senior Specialist Underwriting Operations
Full-time employee role supporting underwriting operations across Cyber, Media, Law Firms, and Miscellaneous Professional Liability (MPL) lines. Available in Los Angeles, CA; Atlanta, GA; Madison, WI; Chicago, IL; and New York City, NY. Hybrid schedule requiring 2-3 days per week in the office.
About the role
The Underwriting Assistant for Professional Lines focuses on processing policies, managing end-to-end processes, maintaining accurate data, and assisting underwriters to ensure efficient workflows and high service levels. The position requires strong attention to detail, organization, and the ability to work effectively in a fast-paced environment while supporting process improvements.
Responsibilities
- Provide support to underwriting operations across Cyber, Media, Law Firms, and Miscellaneous Professional Liability (MPL) lines
- Assist underwriters with the full policy lifecycle, including new business, renewals, endorsements, and cancellations
- Review submissions for completeness and follow up with brokers for missing or additional information
- Accurately enter and maintain data within underwriting and policy administration systems
- Support quote preparation, rating, and pricing as directed by underwriters
- Issue binders, policies, and endorsements in a timely and accurate manner
- Maintain well-organized and compliant electronic files and documentation
- Track workflows and ensure deadlines are met across multiple priorities
- Assist with reporting, tracking, and operational tasks to support team performance
- Collaborate with underwriting, operations, and other internal teams to improve processes and efficiencies
- Support newer or complex policy forms, including the use of supplemental tools such as Excel when needed
Requirements
- Tertiary Degree or equivalent combination of education and work experience
Preferred Qualifications
- Experience in underwriting operations
- Experience in the insurance industry
- Experience in Media and Cyber liability
Skills
- Administration Management
- Analytical Thinking
- Critical Thinking
- Customer Service
- Customer Value Management
- Insurance Underwriting
- Intentional collaboration
- Legal Documents
- Managing performance
- Personal Initiative
- Price Modelling
- Process Improvements
- Professional Networking
- Risk Management
- Stakeholder Management
Pay
The salary range for this role is $64,000.00 - $120,000.00. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Regular full-time and part-time employees are also eligible for QBE’s annual discretionary bonus plan based on business and individual performance.
Benefits
- Hybrid working – a mix of working from home and in the office
- 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
- Tuition reimbursement for professional certifications and continuing education
- Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
Schedule
Hybrid role requiring 2-3 days per week in the office.