Senior Specialist, Technical Writer

Essential Functions

• Develop and deliver complex illustrations for technical documentation and other media using various illustration tools (e.g., Visio, Illustrator, AutoCAD).
• Develop, organize, and deliver technical information as user guides, training materials, and/or installation manuals for non-technical and technical users in structured (FrameMaker, CSS, DITA, HTML) and unstructured (Word, PPT) environments.
• Able to communicate complex information clearly, concisely, and accurately and be comfortable asking questions to ensure accuracy.
• Regularly review documentation to update procedures as required by the program to ensure relevant and current operations.
• Work closely with the program, engineering, and test teams to ensure user feedback and scenarios are communicated and represented in documentation development.
• Responsible for final reviews of documentation for style, design, layout, accuracy, and editorial aspects before customer approval.
• Collaborate with cross-functional engineering teams to develop and enhance technical documentation and training material to be delivered to employees and customers alike.
• Interpret, Statement of Work (SOW), and program requirements related to program publications, training, and maintainer certifications.

Qualifications

• Bachelor’s degree in related field and minimum 6 years of relevant prior experience, or a Graduate Degree in related field and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Preferred Additional Skills

• Significant Technical Writing experience in developing installation, operations, and maintenance manuals for complex systems. Experience in writing system level test procedures for LRUs and Rack assemblies.
• Training curriculum development experience. Ability to generate and update technical instructional material.
• Develop, organize, and deliver/present technical training products and related materials for customer training.
• Familiar with MIL-STD-40051 and able to format O&M manuals to this standard.
• Comfortable with creating documentation in Confluence, FrameMaker, etc.
• Experience working with the Atlassian Suite (JIRA, Confluence, etc.).
• Experience creating companion information such as illustrations using photography or illustration software (Photoshop) or flowcharts/graphs using Visio.
• Ability to obtain U.S. DoD Secret Clearance.