Jobs · Quality Assurance · North Carolina

Senior Specialist, Quality Control

Merck · Wilson, NC · 3 wk ago
Quality Assurance$106k–$167k/yrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the job description. Key sections: - About the role: maybe a summary paragraph describing role. The description includes "Our Quality group ensures..." and "We are seeking a Growth and Improvement-minded Technical Support Senior Specialist in Quality Control that can help drive our Strategic Operating Priorities." Then bullet list of strategic priorities (Invent, Execute, Adapt, Diverse Talent, Values and Standards). Then "Summary, Focus And Purpose" paragraph describing responsibilities. Thus we can have About the role: combine the introductory paragraph and maybe the strategic priorities? Could be separate sections but we need to follow headings list. Responsibilities: The detailed list of responsibilities: "The Technical Support Senior Specialist is responsible for advanced preparation of maintenance jobs; responsible for maintaining instrumentation, equipment, and associated data, preventive maintenance data and calibration data; processes change control for equipment and preventive maintenance documentation, coordinates calibration program, coordinates maintenance planning operations within the laboratory for consistency, plans and schedules maintenance work orders, schedules PM's, maintains equipment histories, analyzes equipment & preventive maintenance effectiveness, and tracks maintenance metrics. They demonstrate mastery of analytical and maintenance management programs (SAP, EAM, GLIMS, Empower, eShopFloor, LabX, etc.). Maintain positive vendor relations and support review/completion of vendor services. Assures compliance with FDA & GMP regulations. Is a recognized resource to others and demonstrates the ability to influence a team in the efforts to manage routine and project-based work. Provides input in the management of equipment related budget planning. Implements cost saving initiatives. Uses vast experience in analytical equipment and programs for troubleshooting and implementation of process improvement ideas. A core function for this role will be to serve as the site's Empower CDS coordinator. This entails validation and maintenance of site mater data including custom fields, reports, instrument methods, sample sets and method sets in accordance with global procedures and applicable pharmacopeia. The Empower coordinator is expected to collaborate with DLR and GLIMS teams on creation and management of digital methods." Also later sections: Key Functions with subcategories: Development, Laboratory Support, Information Transfer, Compliance. Those could be part of Responsibilities. Requirements: Minimum Education Requirements: Bachelor of Science degree, preferably in Chemistry, Biology, or Engineering. Required Experience And Skills: list bullet points: ≥ 4 years in a pharmaceutical laboratory setting; High level of proficiency with Empower chromatography software, preferably with experience in a coordinator role; Knowledge and experience of CMMS systems is essential, ideally SAP or EAM; Experience managing vendors and contractors; Working knowledge of cycle time and inventory management, GMP's, Government regulations; Experience with analytical instrumentation (HPLC, GC, Dissolution, KF, etc.) Also Required Skills list: many items (Adaptability, Adaptability, Analytical Instrumentation, Analytical Method Development, Analytical Thinking, Calibration Procedures, Change Controls, Decision Making, Detail-Oriented, Equipment Calibrations, Equipment Implementation, Equipment Maintenance, Equipment Management, Equipment Monitoring, Equipment Qualification, Forensic Chemistry, Goal Setting, Good Manufacturing Practices (GMP), Government Regulation, Laboratory Information Management System (LIMS), Laboratory Operations, Management Review, Procedure Reviews, Quality Standards, Regulatory Audits {+ 8 more}) This seems like a list of skills. Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US And Puerto Rico Residents Only (maybe not needed). Also mention "Our company is committed to inclusion..." but that's EEO boilerplate; we should remove. Pay: The salary range: $106,200.00 - $167,200.00 plus bonus and long-term incentive. Also mention benefits: comprehensive package of benefits: medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. Also link to benefits page. Schedule: Not mentioned explicitly. There's "Shift 1st - Day" maybe indicates schedule: day shift. Also "Travel Requirements 10%" maybe schedule? But schedule heading only if posting actually states them. There's "Shift 1st - Day" indicates work shift. Could include Schedule section with that. Also "Flexible Work Arrangements Not Applicable". So we could include Schedule: Day shift, 10% travel, no flexible work arrangements. But we need to ensure we only include sections with real specific content. We have Pay and Benefits content. Schedule content exists (Shift 1st - Day, Travel Requirements 10%, Flexible Work Arrangements Not Applicable). So we can include Schedule. We must not include boilerplate like EEO, accommodation, search firm, etc. Also remove "Current Employees apply HERE Current Contingent Workers apply HERE US And Puerto Rico Residents Only" maybe not needed but could be considered eligibility? Might be considered location restriction. Could be part of Requirements? But it's more about eligibility. Might be considered part of Requirements? However it's not a qualification; it's a location restriction. Could be included in Requirements as "US and Puerto Rico residents only". But we need to decide. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So location restriction could be minor metadata; we could drop it or put in a short p. Probably better to drop as it's not substantive? But it's a requirement for applicants. Might be considered part of Requirements. However the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Could be placed in a

under Requirements or as its own line. We also have "Employee Status Regular Relocation: Domestic VISA Sponsorship No Travel Requirements 10% Flexible Work Arrangements Not Applicable Shift 1st - Day Valid Driving License No Hazardous Material(s) NA". That's a bunch of metadata. We could fold into a short paragraph under maybe "Additional Information". But we are limited to headings list; we could add a short

after sections for misc metadata. The instruction: "fold minor metadata into a short

or drop it." So we can create a

after sections for things like Employee status, relocation, visa, travel, shift, driving license, hazardous material. We must not repeat job title as heading. So no h2 for title. We need to output only HTML fragment, no /, no markdown fences. Thus structure:

About the role

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored, and distributed in alignment with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers, we create an interdependent global manufacturing network dedicated to delivering a compliant, reliable supply of products to customers and patients on time, every time, across the globe. We are seeking a Growth and Improvement-minded Technical Support Senior Specialist in Quality Control that can help drive our Strategic Operating Priorities.

  • Invent | Pursue the Most Promising Internal and External Science to Address Significant Unmet Medical Needs
  • Execute | Prioritize Resources Behind Our Key Growth Drivers (Oncology, Vaccines, Select Specialty Areas, Animal Health) While Optimizing Our Base Business
  • Adapt | Develop Our People, Culture and Business Model to Evolve with a Dynamic Landscape
  • Diverse Talent | We are committed to providing an inclusive and welcoming environment with supporting leadership behaviors because having a high performing, engaged workforce is critical to our ability to deliver innovative solutions to patients and customers around the world
  • Values and Standards | Our Steadfast Commitment to Our Values and Standards will Continue to Guide Us as We Take on New Challenges and Will Always be Fundamental to Our Success – They are a Competitive Advantage for Us
Then maybe a paragraph summarizing focus and purpose: "Summary, Focus And Purpose The Technical Support Senior Specialist is responsible for advanced preparation of maintenance jobs; ..." We could incorporate that into Responsibilities. Better: Have a Responsibilities section with that paragraph and then bullet list of key functions. Thus:

Responsibilities

The Technical Support Senior Specialist is responsible for advanced preparation of maintenance jobs; responsible for maintaining instrumentation, equipment, and associated data, preventive maintenance data and calibration data; processes change control for equipment and preventive maintenance documentation, coordinates calibration program, coordinates maintenance planning operations within the laboratory for consistency, plans and schedules maintenance work orders, schedules PM's, maintains equipment histories, analyzes equipment & preventive maintenance effectiveness, and tracks maintenance metrics. They demonstrate mastery of analytical and maintenance management programs (SAP, EAM, GLIMS, Empower, eShopFloor, LabX, etc.). Maintain positive vendor relations and support review/completion of vendor services. Assures compliance with FDA & GMP regulations. Is a recognized resource to others and demonstrates the ability to influence a team in the efforts to manage routine and project-based work. Provides input in the management of equipment related budget planning. Implements cost saving initiatives. Uses vast experience in analytical equipment and programs for troubleshooting and implementation of process improvement ideas. A core function for this role will be to serve as the site's Empower CDS coordinator. This entails validation and maintenance of site mater data including custom fields, reports, instrument methods, sample sets and method sets in accordance with global procedures and applicable pharmacopeia. The Empower coordinator is expected to collaborate with DLR and GLIMS teams on creation and management of digital methods.

Key Functions

but we cannot use h4? Only allowed headings are h3 for section headings. We could embed key functions as subheadings using or just as
    with items. Probably better to keep as
      with items describing each function. Thus after the paragraph, we can have
        with items for Development, Laboratory Support, Information Transfer, Compliance each with sub-bullets. But we need to preserve all details. Let's extract: Development: - Work Independently and as a Team member with Integrity | Precision | Accomplishment | Motivational Ambition | Respect | Inclusion - Participate in development of objectives and ensures alignment with site goals Laboratory Support: - Initiating/leading problem solving to identify short-term and long-term actions to prevent problem reoccurrence, reduce laboratory downtime and increase equipment reliability - Following standard work for escalation as it related to safety, quality and downtime events - Timely approval of qualification, change control, procedures and other documents - Providing operational Subject Matter Expert support/direction for the installation of new equipment and/or modifications to existing processes and/or equipment - Demonstrates a deep understanding of customer needs, requirements, and expectations. - Pays close attention equipment use/maintenance and proactively steps in to help as needed. - Maintains equipment preventative maintenance/calibration programs - Independently manages equipment procurement, validation and qualification - Manage and participate in analytical Method Transfer activities Information Transfer: - Attends departmental and team meetings focused on equipment/process improvement - Serves as liaison between NASU teams, Leadership, Global network, and External Vendors - Ability to interpret company Quality Policies and Guidelines for daily application. - Participates and/or directs Tier meetings - Promotes teamwork and open discussion of issues. Compliance: - Uses Root Cause Analysis tools to identify true root cause for quality and safety events - Authors, reviews, approves and/or participates in quality investigations - Familiarity of compendial requirements and their application to laboratory testing and equipment - Participates in internal and external audits and inspections - Identifies equipment-related trends and facilitates implementation of corrective actions - Creates/Revises Standard Operating Procedures, Forms and other equipment-related documents - Understands and applies regulatory / compliance requirements, including GMP, NDA, and related

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