Senior Specialist, Payroll - Hybrid

Minimum qualifications:

• 2 years of experience processing high-volume, multi-state payrolls across multiple legal entities
• Strong knowledge of payroll regulations, wage and hour laws, tax withholding requirements, and payroll best practices

Qualifications

Preferred qualifications:

• Certified Payroll Professional (CPP) designation preferred
• Experience working with payroll, timekeeping, and HRIS platforms such as Oracle, Kronos/UKG, SAP, or comparable enterprise systems
• Intermediate experience in Microsoft Office, particularly Excel, with the ability to analyze data
• Demonstrated analytical and problem-solving skills with the ability to prioritize competing demands, manage multiple deadlines, and maintain a high degree of accuracy
• Strong interpersonal and collaboration skills with a track record of building positive working relationships across departments and contributing to a team-oriented environment
• Excellent verbal and written communication skills, with the ability to interact professionally and effectively with employees, leadership, and external agencies
• Highly organized, detail-oriented, and committed to delivering exceptional customer service while maintaining confidentiality and compliance standards

Responsibilities

What you’ll do on a typical day:

• Investigate and resolve employee payroll inquiries in accordance with federal, state, provincial, and local wage and hour regulations, as well as company policies and procedures
• Calculate, process, and distribute final paychecks, off-cycle payments, and other special payroll payment requests in compliance with applicable regulations
• Monitor, review, and resolve weekly Payroll Control Center alerts to ensure payroll accuracy and compliance
• Process Canadian Record of Employment updates for employees on leave or who terminate
• Maintain employee payroll records by updating ACH direct deposit returns and processing Notifications of Change (NOCs) received from financial institutions
• Review, validate, and respond to positive pay bank exceptions for U.S. and Canadian payroll checks
• Process stop payments and coordinate the reissuance of lost, stolen, or outdated payroll checks
• Administer employee garnishments, tax levies, child support orders, and other court-ordered deductions, including payment remittance and required agency documentation
• Manage incoming payroll-related mail and provide check distribution and mailing support
• Collaborate with team members and provide cross-functional support to meet departmental goals, operational requirements, and evolving business needs

Benefits

• Competitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 13 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.