Senior Specialist, Human Resources
How you’ll make an impact
Provide front-line manager coaching on a variety of HR topics (e.g., career development, pay review, performance management and team dynamics)
Resolve complex HR issues (e.g., tier 2) while partnering with COEs and HR Solutions shared services team (e.g., Total Rewards, Talent Acquisition and Employee Relations) for assigned area(s)/business units.
Provide complex analysis, formulate, and propose alternative solutions and recommendations for talent initiatives
Perform front line HR duties for the assigned business unit including policy/program interpretation, and advising management as it relates to local compliance/regulatory requirements
Assess HR issues that require considerable judgment and risk management where EW policies and practices do not exist
Develop and continuously improve processes, tools, and systems in collaboration with HR COE teams
What you’ll need (Required)
- Bachelor's Degree or Equivalent in in related field, 5 years experience of previous HR and/or related experience or equivalent work experience based on Edwards criteria
- Master's Degree or equivalent in in related field, 3 years experience of previous HR and/or related experience or equivalent work experience based on Edwards criteria
What else we look for (Preferred)
- Experience managing common workforce issues
- Experience providing feedback and coaching to managers and employees
- Experience and understanding of enabling technologies (e.g., case management, employee and manager self-service) and how they work within a customer service business environment (ServiceNow preferred)
- Experience with an ERP system (Workday preferred)
- Experience with Microsoft tools and applications required
- Exceptional customer service orientation
- Effective facilitation and presentation skills
- Creative problem-solving, organizational, analytical and critical thinking skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills including influencing, consulting, negotiation, conflict resolution, and relationship management with the ability to drive achievement of objectives
- Substantial knowledge of relevant employment laws and awareness of ongoing changes in the labor and business market
- Thorough understanding of human resources processes and/or systems
- Proven success leading local/regional/global projects and driving adoption
- Demonstrate a high degree of confidentiality and sensitivity to compliance-related matters
- Ability to build credibility with HR country leader and balance the needs of the BU, Region, and Global EW
- Ability to make decisions in the face of different alternatives and without formulas or guidelines
- Ability to interact professionally with all organizational levels while establishing a positive reputation
- Manage competing priorities in a fast-paced environment
- Adequately control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Pay
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).