Senior Specialist, Client Processing

About the role

We are seeking a Senior Specialist, Client Processing to join our Fund and IS Client Ops team. This role is located in Westborough, MA.

Responsibilities

• Provide complex analytics and reporting services to improve and automate Client Processing systems, solving complex problems based on deep system knowledge.
• Manage moderate to complex external client issues and directly advise organizational units/teams to ensure timely delivery of service and issue resolution, including regular meetings to address and resolve problems.
• Participate in product development, enhancement, and system testing to ensure products accurately and efficiently process high-value transactions, integrating in-depth area knowledge with industry standards and practices.
• Support lower-level client processing roles and contribute to the achievement of related teams’ objectives; may allocate and check work and perform specific supervisory review, training, and approval actions.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• 5–7 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.
• People leadership (if applicable): May allocate and check work of other team members and be responsible for supervisory review, training, and approval actions.

Qualifications

To be successful in this role, we're seeking the following:

• Bachelor’s degree or an equivalent combination of education and experience.
• 5–7 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.
• People leadership (if applicable): May allocate and check work of other team members and be responsible for supervisory review, training, and approval actions.

Skills

Not specified.

Benefits

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Pay

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

Not specified.