Senior Solutions Engineer - Pre Sales (SF)

Responsibilities

• Partner with AEs on complex enterprise and mid-market deals from discovery through close.
• Lead deep technical discovery to understand customer documentation workflows, integrations, and success criteria.
• Design and build custom demos, prototypes, and proofs-of-concept that directly unblock deals and accelerate decisions.
• Present technical solutions to mixed audiences, from frontline engineers to executive buyers.
• Translate customer requirements into clear technical specifications that engineering can realistically deliver.
• Scope custom work with enough fidelity to inform pricing, timelines, and contract structure.
• Partner with engineering leadership to estimate effort, assess feasibility, and flag risks early.
• Identify technical debt, integration complexity, or maintenance concerns before deals are signed.
• Serve as the go-to technical operator for Sales on complex deals.
• Share customer and field insights to influence product roadmap and go-to-market strategy.
• Build internal tools, templates, and processes that make technical selling more repeatable and scalable.

Requirements

• Strong full-stack development experience (React, Node.js, APIs, databases).
• Proficiency in web technologies: HTML, CSS, JavaScript, modern frameworks.
• Experience with documentation tools, MDX, or content platforms (strong plus).
• Comfortable reading and understanding codebases to assess integration complexity.
• Experience with enterprise RFPs, security reviews, or procurement processes.
• Experience scoping technical work and creating specifications for engineering teams.
• 4+ years of software engineering experience in product or customer-facing roles with previous SE, sales engineering, or solutions consulting experience.
• Previous experience working directly with customers on technical implementations.
• Background in fast-moving startup environments with high autonomy.

Behavioral Competencies

• You'd rather ship a working prototype than a slide deck.
• You understand how technical decisions impact deal economics.
• You can run multiple complex deals simultaneously without dropping balls.
• You can translate technical depth into business value for executives and explain business constraints to engineers.
• You move fast and ship iteratively.

Nice-to-Have

• Understanding of SaaS and usage pricing models and contract structures.

Company Benefits

• Competitive compensation and equity.
• 20 days paid time off every year.
• 401k or RRSP.
• $420/mo. wellness stipend.
• 100% coverage for Health, dental, vision.
• Free Ubers to and from work.
• Free lunch and dinners.
• Annual team offsite (previously went to Alaska, Hawaii).