Senior Solutions Engineer

SonicWall is a cybersecurity forerunner with over 30 years of expertise, recognized as a leading partner-first company. We provide relentless security against cyberattacks across cloud, hybrid, and traditional environments for remote, mobile, and cloud-enabled users. With our own threat research center, we deliver purpose-built security solutions for enterprises, government agencies, and SMBs worldwide.

About the role

This remote position requires residency in New England or upstate New York. The role involves proactive leadership in technical discovery, solution design, and advanced technical sales presentations across the SonicWall portfolio. You will build and maintain trusted relationships with technical decision-makers, support product trials, and lead proof-of-concept initiatives with partners and customers.

Responsibilities

• Lead technical discovery workshops to qualify customer requirements, build bills of materials, and design solutions or statements of work.
• Deliver advanced technical sales presentations and solution demonstrations to audiences of 10–500, keeping partners and customers informed of new solutions and industry trends.
• Articulate SonicWall’s unique value proposition, understand competitors’ offerings, and share competitive insights with peers and sales teams.
• Develop and maintain 10–20 trusted technical decision-maker relationships with strategic channel partners and customers, including C-level executives.
• Maintain a personal lab for common demo requests and professional development.
• Support remote partner product trials and serve as the technical lead for proof-of-concept initiatives.
• Collaborate with VARs, MSPs, and MSSPs on managed service sales, deployment, and support.
• Participate in beta testing, consolidate feedback for product management teams, and act as the voice of beta testers.
• Team with support to preserve partner and customer relationships.
• Lead technical marketing initiatives, develop collateral, and present at internal and external events.
• Develop expertise in 7–10 SonicWall product areas, achieving subject-matter expert status for your region.
• Proactively share best practices with peers and sales teams and mentor at least one Solution Engineer.
• Keep regional sales informed of roadmap insights, product updates, and technical best practices.
• Promote a collaborative culture and contribute ideas to improve the effectiveness of the Pre-Sales organization.
• Adhere to company values, guidelines, and regional reporting tasks.

Characteristics

• Takes a holistic approach to solving complex problems, engaging relevant stakeholders for consensus before proposing solutions.
• Uses business and technical acumen to envision how technical solutions complement customer and partner business practices.
• Fosters a cross-functional team culture, works collaboratively, and focuses on team outcomes.
• Demonstrates a balance of business and technical expertise, proactively leading technical sales without instruction.
• Adapts communication style and uses persuasion to deliver messages aligned with broader business goals.
• Provides guidance on complex matters and uses formal best practices for presentations, solution selling, and objection handling.
• Requires minimal instruction on day-to-day work and mentors peers on new assignments.
• Maximizes available time, optimizes team discussions, and delivers outcomes on time.
• Exhibits advanced, wide-ranging experience and uses professional knowledge to develop complex models and procedures.
• Focuses on revenue generation through technical skills and sales acumen.
• Networks with key contacts outside your area of expertise.
• May be accountable for delivering tactical business targets through team efforts.

Requirements

• Minimum of 10 years of related experience with a bachelor’s degree; or 6 years with a master’s degree; or a PhD with 5 years’ experience (or equivalent).
• Certifications: CISSP, CEH, ITIL, Microsoft Azure or AWS Practitioner.
• SonicWall certifications (SNSA & SNSP) — training will be provided.
• Familiarity with governance, compliance, and management/reporting solutions (e.g., HIPAA, PCI, SOX, FERPA, CIPA, GDPR).
• Working knowledge of the following technologies:
  • Full range of L2-L7 networking technologies and protocols.
  • NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways.
  • VPN and encryption (IPsec/SSL), PKI and key management.
  • 802.11/WLAN, Syslog, NetFlow/IPFIX.
  • Active Directory, LDAP, SAML 2.0, modern Identity Providers.
  • Zero Trust, SASE, and SSE.
  • Virtualization platforms: VMware, Hyper-V, AWS, and Azure.