Jobs · Engineering · Illinois

Senior Solutions Engineer

Retail Insight · Chicago, IL · 1 mo ago
HybridEngineeringFull-time

Overview

The US client portfolio is evolving rapidly, with a focus on complexity and expectation. We partner with enterprise retailers and high-growth mid-market organizations who rely on us to design and deliver robust, scalable, and insight-led data platforms. This role is a hybrid position that blends hands-on engineering, solution architecture, and senior stakeholder engagement.

What You'll Be Doing

  • Take ownership of the end-to-end solution lifecycle; from shaping technical approaches through to delivery and optimisation.

  • Lead the design and evolution of our cloud-native data platform, ensuring scalability, resilience, and readiness for AI use cases.

  • Architect and build end-to-end data solutions, including large-scale pipelines for analytics and advanced data applications.

  • Act as a senior technical advisor to US-based clients, translating business needs into pragmatic, scalable solutions.

  • Own delivery across complex, multi-stakeholder environments, balancing speed, quality, and long-term platform sustainability.

  • Partner with clients to navigate ambiguity, prioritize effectively, and drive outcomes, identifying and mitigating technical and delivery risks early.

  • Champion best practices across data quality, governance, security, and reliability.

  • Evaluate and introduce emerging tools and technologies to improve performance and accelerate delivery.

Engineering Leadership & Collaboration

  • Coach and mentor engineers, fostering a high-performing, collaborative engineering culture.

  • Work closely with Product, Delivery, and Customer Success teams to shape and execute solutions.

  • Establish and uphold engineering and architectural standards across projects.

  • Contribute to hiring and developing engineering talent as the team scales.

  • Act as a bridge between commercial, product, and technical teams, ensuring alignment and clarity.

Who We're Looking For

  • Proven experience working within a data engineering tech stack.

  • Advanced proficiency in T-SQL and Python.

  • Hands-on experience with Databricks and modern cloud data ecosystems.

  • Background in solution architecture and designing production-grade data platforms.

  • Confident in client-facing environments, with the ability to influence senior stakeholders.

  • Comfortable operating in fast-paced, evolving environments with ambiguity.

Bonus Points

  • Experience building or enabling data platforms that support AI/ML use cases.

  • Exposure to additional tools, frameworks, or languages that enhance modern data solutions.

Extras

  • Flexible Working – Enjoy a hybrid work model (typically 2 days in the office) with flexibility based on business needs, plus a work from anywhere policy to give you freedom to explore.

  • Time Off – 25 days annual leave (+ bank holidays), increasing with length of service, plus an extra day off for your birthday!

  • Learning & Development – Access a vast range of courses through our learning platform and benefit from structured career progression plans to support your growth.

  • Health & Wellbeing – Private Medical Insurance, a healthcare cash plan, and mental health support via Help@Hand. Plus, we’ll ensure you have a safe and productive home setup with a workspace assessment.

  • Giving Back – Take paid volunteer days to support your local community, donate to your chosen charity through salary sacrifice (we’ll match it!), and make a difference with Give as You Earn.

  • Extra Perks – A car purchase scheme to make buying a new car easier, plus access to additional benefits through our online platform, including gym discounts.

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