Senior Solutions Engineer

About the role

The Senior Solutions Engineer at Payabli is a pivotal role that drives the post-sales integration projects for new Payabli vertical software partners, and integration enhancements for existing partners. We expect you to have incredible leadership skills, be a self-starter, operate with an extreme sense of urgency at all times and be execution-focused. You will work closely with our Sales Engineers on project solutioning and ensure a high quality process.

Responsibilities

• Translate business requirements into unique technical solutions
• Conduct calls to create and manage the integration plan for software partners
• Design and present tailored integration project plans that align with partner business expectations and drive execution of plan
• Operate in an AI-first mindset to innovate integration processes
• Project Manager and Documentation
• Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement
• Collaborate with Account Manager on partner launch and GTM success
• Transfer integration plan into ongoing production reference documentation for the partner and internal support teams
• Cross Functional Collaboration
• Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams
• Work closely with Customer Success team to provide ongoing integration support for partners
• Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

Requirements

• Technical Expertise
• Have 5+ years of experience Solutions Engineering, Sales Engineering, Solutions Consulting, Product Management, Technical Support, or similar role for a Payments or Fintech company
• Proven track record of creating and implementing complex technical solutions for software partners
• Strong understanding of RESTful APIs, webhooks, and modern integration patterns
• Experience with payment processing concepts including tokenization, PCI compliance, and transaction flows
• Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar)
• Familiarity with API testing tools (Postman, curl) and debugging techniques
• Understanding of payment industry fundamentals (acquiring, issuing, card networks, ACH)
• Familiarity with PCI DSS compliance requirements and security best practices
• Business & Leadership Experience
• Have strong communication and interpersonal skills and an ability to communicate complex ideas in a structured and user-friendly way to an audience of C-Suite enterprise clients as well as engineers at early stage startups
• A self-starter who is resourceful and able to independently run work streams, and also willing to be scrappy and think of creative solutions
• Leadership experience in a player/coach type of role is a plus, or natural ability to guide and influence others
• You are intellectually curious. You seek out innovation. You find unique solutions to complex problems

Qualifications

• Specific experience with embedded payments platform
• Previous experience with a hypergrowth, successful technology company
• Good business understanding or Support processes as well as Risk and Underwriting processes

Skills

• Technical Expertise
• Strong understanding of RESTful APIs, webhooks, and modern integration patterns
• Experience with payment processing concepts including tokenization, PCI compliance, and transaction flows
• Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar)
• Familiarity with API testing tools (Postman, curl) and debugging techniques
• Understanding of payment industry fundamentals (acquiring, issuing, card networks, ACH)
• Familiarity with PCI DSS compliance requirements and security best practices

Benefits

• Competitive salary
• Stock options with the potential to unlock more equity as we grow
• Flexible PTO and paid parental leave
• Medical, dental, & vision insurance
• 401K, HSA, pre-tax savings programs
• Option to be fully remote or hybrid
• Monthly education fund to spend on anything that enhances your skills or gets you one step closer to your passion goals

Pay

Competitive salary

Schedule

Flexible schedule