Senior Solutions Engineer

Candidates must be based in the Central or Eastern time zone, USA.

About the role

We are looking for a talented Senior Solutions Engineer at LaunchDarkly. In this role, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This position is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a technical advisor to sales to both land new customers and expand existing ones. The ideal candidate will have deep expertise supporting multiple verticals, be curious, excel in active listening, quickly and effectively build custom demos and solutions, and demonstrate profound technical expertise with a customer-centric focus.

Responsibilities

• Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
• Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
• Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
• Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
• Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
• Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
• Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
• Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
• Respond to RFPs and manage technical environments to support enterprise sales motions.
• Translate complex client requirements into scalable, sustainable, and technically sound solutions.
• Represent LaunchDarkly at industry events and customer engagements through travel as needed.

Qualifications

• 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
• Experience in areas such as the SDLC, cloud architecture, or DevOps.
• Extensive knowledge of cloud platforms; expertise in at least one (e.g., AWS, Azure & Google Cloud).
• Demonstrated excellence in leading and documenting a proof of concept and building technical and deal champions.
• Excellent communication and presentation skills; demonstrated history of presenting thought leadership to the broader industry.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
• Experience with security and compliance frameworks (PII, PCI, HIPAA) is a bonus.

Specific Requirements

• 50% travel required.

Pay

• Target pay ranges based on Geographic Zones for Level 4:
  • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle — $214,000 – $295,000
  • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago — $193,000 – $265,000
  • Zone 3: All other US locations — $182,600 – $251,020
• LaunchDarkly operates from a place of high trust and transparency; exact compensation may vary based on skills, experience, and location.
• Within the United States, geographic pay zones are defined by counties surrounding major metropolitan areas.