Senior Solutions Engineer

About the role

Transforming client needs into powerful solutions using our low-code platform
Guiding clients through the entire deployment journey — from kickoff to go-live
Working with APIs, automation tools (like Zapier/Workato), and data pipelines to build seamless integrations between platforms
Cleaning and transforming data to ensure every field lands in the right place, at the right time
Delivering hands-on training to help clients unlock the full potential of Kizen
Identifying areas to improve processes using real-time data insights
Tracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast
Becoming a trusted advisor to clients by translating technical complexities into simple, clear guidance

Responsibilities

• Transforming client needs into powerful solutions using our low-code platform
• Guiding clients through the entire deployment journey — from kickoff to go-live
• Working with APIs, automation tools (like Zapier/Workato), and data pipelines to build seamless integrations between platforms
• Cleaning and transforming data to ensure every field lands in the right place, at the right time
• Delivering hands-on training to help clients unlock the full potential of Kizen
• Identifying areas to improve processes using real-time data insights
• Tracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast
• Becoming a trusted advisor to clients by translating technical complexities into simple, clear guidance

Requirements

• 7+ years of SaaS implementation experience — bonus points for working directly with clients
• A deep love for tech, data, and using both to drive better outcomes
• Hands-on experience with data transformation (Excel, Python, ETL/API work)
• Experience configuring customizable, low-code platforms
• Excellent communicator — you're equally confident speaking to a developer or a CEO
• A knack for teaching others — whether it's running a training or creating killer documentation
• Proactive mindset: you don't wait for problems to come to you — you go find them (and fix them)
• Obsessive attention to detail — you take pride in precision
• A growth mindset: you're hungry to learn, adapt, and level up every single day
• Excitement about working from the Austin office 4 days a week

Qualifications

• Minimum 7+ years of SaaS implementation experience
• Hands-on experience with data transformation (Excel, Python, ETL/API work)
• Experience configuring customizable, low-code platforms
• Excellent communicator — you're equally confident speaking to a developer or a CEO
• A knack for teaching others — whether it's running a training or creating killer documentation
• Proactive mindset: you don't wait for problems to come to you — you go find them (and fix them)
• Obsessive attention to detail — you take pride in precision
• A growth mindset: you're hungry to learn, adapt, and level up every single day

Skills

• Fluent in SQL, Excel wizardry, or Python scripting
• Experience with automation tools like Workato
• Prior work with BPM or CRM platforms
• Background in project management or consulting
• A desire to lead, grow quickly, and leave a legacy

Benefits

• Career Growth Opportunities
• Engaging Work Culture
• Top-Tier Compensation
• Equity Package
• Healthcare Coverage
• Professional Development Stipends
• PTO

Pay

$120,000 - $175,000 USD

Schedule

4 days a week in the Austin office