Senior Solutions Engineer

About the role

Join the movement as a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, as a Senior Solutions Engineer located in Burlington, MA. This is a team of roll-up-your-sleeves innovators who set bold standards—for themselves and for each other. We operate without silos, thrive on open collaboration, and believe the best ideas come from thinking out loud and challenging the norm.

Responsibilities

• Project Coordination & Management:
  • Lead a cross-functional team of engineers to ensure the successful execution of the project.
  • Proactively identify and manage project risks, ensuring projects are delivered on time, within scope, and to the highest quality standards.
  • Support clear, proactive communication with customers, providing updates, managing expectations, and resolving technical challenges efficiently.
  • Collaborate closely with sales and technical sales teams during handover phases to ensure continuity and a deep understanding of customer expectations.
  • Drive project success by aligning internal engineering, operations, and customer stakeholders around clear objectives and deliverables.
• Thermal Architecture & Feasibility:
  • Develop novel thermal-fluid solutions and concepts that map our capabilities to customer needs.
  • Participate in initial analysis and feasibility assessments to determine if a customer's problem is a strong fit for our technology.
  • Distill insights from projects to help inform the product and technology roadmap.

Requirements

• Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics or a related field.
• 5+ years of experience in thermal management, heat transfer, and related system design principles.
• Expertise in a customer-facing capacity (e.g., applications, sales, or field engineering).
• Demonstrated ability to lead and oversee technical projects.
• Experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight.

Preferred

• A graduate degree in Mechanical Engineering, Aerospace Engineering, Physics, or a related field with a focus on thermal fluids.
• Experience in a manufacturing setting.
• Familiarity with manufacturing processes and design for manufacturability (DFM) principles.

Export Control Requirement

This position may require access to information, technology, technical data, software, or other items subject to U.S. export control laws and regulations. Any offer of employment for this position may be contingent upon the candidate's ability to obtain and maintain any required export authorization or eligibility to access controlled items.

Hiring Salary Range

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.