Jobs · Arizona

Senior Solutions Engineer

Illumia · Scottsdale, AZ · 1 mo ago
Hybrid$77k–$105k/yrFull-time
We need to output HTML fragment with sections: h3 for headings: About the role? Actually sections: "Who We Are", "Why join our team?" maybe combine? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings where appropriate. We need to include sections only when posting has real specific content. We have Base Salary line: "Base Salary: $77,000 - $105,000". That is Pay info. So we can have

Pay

with that salary range. We have "Who We Are" paragraph: description of company. Could map to "About the role"? Actually About the role is more about role description. But we have "What You Will Be Doing" and "Job Summary / Purpose". Those are responsibilities. So we can have

Responsibilities

with list of duties. We have "Who You Will Work With" maybe part of responsibilities or qualifications? Could be part of responsibilities but we can include as a paragraph under responsibilities. We have "What You’ll Bring" with Required Qualifications and Preferred Qualifications. So we can have

Requirements

(or Qualifications). Use Requirements for required, and maybe Qualifications for preferred? But instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine required and preferred under Requirements, or separate. Probably better:

Requirements

for required qualifications, and

Qualifications

for preferred qualifications. Or we could put all under Requirements. But we need to avoid thin sections. We have enough content for both. We have "Essential Functions Of The Job" - that's basically responsibilities again, but we can skip as duplicate. We have "What Is Good To Know" - remote position, travel, etc. Could be under Schedule? Actually schedule not given. Travel 30-50% maybe schedule? Could be under Schedule? But schedule heading is for work schedule; we have travel expectation. Could include under Schedule? Might be better to put under Responsibilities? Not exactly. Could create a section "Schedule" with travel expectation and remote. But instruction: only include section when posting has real specific content. Travel 30-50% is specific. So we can have

Schedule

with that info. We have "What You Get When You Join Our Team" benefits list. So

Benefits

with list. We have also "Base salary offers for this position may vary..." that's Pay note; we already have Pay. We have "Competencies and Behaviors" maybe Skills? Could be under Skills. We'll list those as Skills. We have "Proactive Problem-Solving", etc. Those are competencies. So we can put under Skills. We have "This position is classified as Exempt..." maybe not needed. We need to remove boilerplate: EEO, legal, etc. We must preserve all substantive information. Let's extract content: - Who We Are: paragraph about Illumia. - Why join our team? paragraph about customer experience, people, culture. - What You Will Be Doing: description of Solutions Engineer – Security/Access Control role. - Job Summary / Purpose: similar. - Who You Will Work With: collaboration description. - Key Responsibilities and Duties: bullet list (actually sentences separated by periods). We need to convert to
  • . - What You’ll Bring: Required Qualifications list (bulleted). Preferred Qualifications list. - Essential Functions: maybe skip. - What Is Good To Know: fully remote, occasional travel, presentation comfort. - Competencies and Behaviors: list of four items with descriptions. - What You Get When You Join Our Team: benefits list. - Base Salary line. - Also note: "Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions." That's Pay detail. We need to avoid duplication: Job Summary and What You Will Be Doing similar; we can combine into responsibilities. Let's craft HTML:

    About the role

    maybe combine Who We Are and Why join our team? Actually About the role could be description of role and company. But we have separate sections for responsibilities etc. We could put company overview under About the role. But instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should have About the role (company + role overview). Then Responsibilities (duties). Then Requirements (required qualifications). Then Qualifications (preferred). Then Skills (competencies). Then Benefits. Then Pay. Then Schedule. Let's extract About the role: combine "Who We Are" and "Why join our team?" and maybe short role summary from "What You Will Be Doing" first sentence? But we shouldn't repeat responsibilities. We'll keep About the role as company description and motivation. Paragraphs: Who We Are: "Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work." Why join our team?: "We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community. Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions." We can combine into one

    or two

    . Use

    for prose. Now Responsibilities: combine What You Will Be Doing, Job Summary / Purpose, Who You Will Work With, Key Responsibilities and Duties. We'll produce a

      with each duty as
    • . Need to ensure we capture all duties: From "What You Will Be Doing": - The Solutions Engineer – Security/Access Control is an experienced technical and strategic resource who contributes independently across presales engagements. - This role goes beyond standard solution delivery to proactively identify client needs, craft customized solutions, and act as a trusted advisor to both clients and internal teams. - The Senior Solution Engineer earns credibility with clients through deep domain knowledge, advanced product expertise, and polished demonstrations, while also supporting the growth of junior team members. From "Job Summary / Purpose": - The Senior Solutions Engineer – Security/Access Control leads end-to-end presales engagements, acting as a trusted technical and strategic advisor for clients in higher education, corporate and other institutional markets. - This role independently manages complex discovery sessions, crafts tailored solution proposals, and builds credibility with client stakeholders through deep Security and Access Control domain expertise and polished product demonstrations. - Working closely with sales, product, and implementation teams, the Senior SE bridges technical capabilities and business outcomes — translating complex software functionality into compelling value propositions that resonate with both operational staff and executive decision-makers. From "Who You Will Work With": - The Senior Solutions Engineer collaborates closely with the Sales team on pre-sales strategy and client proposals, the Product team relaying competitive insights and client feedback, and the Implementation and Support teams to ensure seamless client onboarding. - This role also serves as a mentor and resource to Solution Engineers on the team and participates in cross-functional initiatives alongside Solution Engineering leadership. From "Key Responsibilities and Duties" (list): - Lead end-to-end presales engagements including discovery sessions, solution workshops, and tailored product demonstrations, independently managing client expectations throughout. - Proactively identify underlying business and operational challenges during client consultations and translate them into customized Electronic Security/Access Control software solutions. - Craft compelling value propositions that connect technical capabilities to client-specific outcomes, adapting messaging for both technical users and business decision-makers. - Anticipate and address client objections proactively during sales engagements, guiding clients toward optimal solution configurations. - Collaborate with sales, product, and implementation teams to develop complex, customized proposals that align with client goals and operational context. - Actively research competitive landscapes and client trends, integrating insights into solution recommendations and providing feedback to product teams on features that enhance competitive differentiation. - Serve as an onboarding mentor and ongoing resource for Solution Engineers, sharing best practices and supporting team development. - Complete technical documents including Technical Assessments and RFP responses, independently managing scope and quality. - Bridge communication between cross-functional teams, acting as a go-to resource for technical guidance and helping drive alignment between strategy and execution. - Participate in the new employee mentorship program to support the development of the broader Solution Engineering team. - Travel - Estimated travel to be 30-50% with Client sales visits and conferences being the majority. Note travel also appears later; we may include travel under Schedule. We should avoid duplication: many items repeat. We'll consolidate unique duties. Let's list unique responsibilities: 1. Lead end-to-end presales engagements (discovery sessions, solution workshops, tailored product demonstrations), independently managing client expectations. 2. Proactively identify underlying business and operational challenges during client consultations and translate them into customized Electronic Security/Access Control software solutions. 3. Craft compelling value propositions connecting technical capabilities to client-specific outcomes, adapting messaging for technical users and business decision-makers. 4. Anticipate and address client objections proactively during sales engagements, guiding clients toward optimal solution configurations. 5. Collaborate with sales, product, and implementation teams to develop complex, customized proposals aligned with client goals and operational context. 6. Actively research competitive landscapes and client trends, integrating insights into solution recommendations and providing feedback to product teams on features that enhance competitive differentiation. 7. Serve as an onboarding mentor and ongoing resource for Solution Engineers, sharing best practices and supporting team development. 8. Complete technical documents including Technical Assessments and RFP responses, independently managing scope and quality. 9. Bridge communication between cross-functional teams, acting as a go-to resource for technical guidance and helping drive alignment between strategy and execution. 10. Participate in the new employee mentorship program to support the development of the broader Solution Engineering team. 11. Act as a trusted technical and strategic advisor for clients in higher education, corporate and other institutional markets. 12. Independently manage complex discovery sessions, craft tailored solution proposals, and build credibility with client stakeholders through deep Security and Access Control domain expertise and polished product demonstrations. 13. Work closely with sales, product, and implementation teams to bridge technical capabilities and business outcomes — translating complex software functionality into compelling value propositions that resonate with both operational staff and executive decision-makers. 14. Collaborate closely with the Sales team on pre-sales strategy and client proposals, the Product team relaying competitive insights and client feedback, and the Implementation and Support teams to ensure seamless client onboarding. 15. Serve as a mentor and resource to Solution Engineers on the team and participate in cross-functional initiatives alongside Solution Engineering leadership. 16. Contribute independently across presales engagements as an experienced technical and strategic resource. 17. Go beyond standard solution delivery to proactively identify client needs, craft customized solutions, and act as a trusted advisor to both clients and internal teams. 18. Earn credibility with clients through deep domain knowledge, advanced product expertise, and polished demonstrations, while also supporting the growth of junior team members. Many overlap. We'll keep a concise but comprehensive list, maybe 12 items. Now Requirements (required qualifications): List from "What You’ll Bring Required Qualifications": - Certification with Illumia Transaction Solution products or similar product experience. - 5+ years of experience managing, implementing, and/or supporting Electronic Security/Access Control System software/hardware with demonstrated progression in client-facing or presales roles. - Understanding of enterprise system deployment environments and integrations to include authentication services, restful APIs, event messaging and network topography. - Advanced knowledge of Security/Access Control System software applications with strong ability to configure, troubleshoot

Similar jobs

Senior Solutions Engineer

Astranis Space TechnologiesSan Francisco Bay Area· 2 mo ago
Engineering$140k–$200k/yrapply on job-boards.greenhouse.io