Senior Solutions Engineer

We need to output HTML fragment with sections: About the role? Actually we have sections: Who We Are, Why join our team?, What You Will Be Doing, Job Summary / Purpose, Who You Will Work With, Key Responsibilities and Duties, What You’ll Bring (Required Qualifications, Preferred Qualifications), Essential Functions Of The Job, What Is Good To Know, Competencies and Behaviors, What You Get When You Join Our Team (benefits). Also Base Salary line at top. We must not repeat job title as heading. Use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must include a section only when posting has real specific content. Avoid filler like "commensurate with experience". Base Salary line: we have "Base Salary: $77,000 - $105,000". That is pay info, so we need a Pay section with that content. Also schedule? Not given. Travel mentioned: "Travel - Estimated travel to be 30-50%". That's schedule? It's travel expectation, not schedule. Could be part of "What Is Good To Know" maybe. But we can include a Schedule section only if posting actually states schedule (like full-time, part-time, hours). Not present. So omit Schedule. Benefits: we have list under "What You Get When You Join Our Team". That includes flexible time off, health insurance, EAP, life insurance, FSA/HSA, matched 401(k), employee stock purchase plan. Also base salary offers may vary etc. So we need Benefits section with that list. We also have "Base Salary" line separate; we can put Pay section with that line. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes EEO statement at end: "Illumia is an equal employment opportunity employer...". Must remove. Also remove "Essential Functions Of The Job" maybe it's boilerplate? It's a standard ADA statement; but it's part of job description. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Essential Functions section is legal boilerplate about ADA. Likely should be removed as it's legal boilerplate. However it's not exactly EEO but still legal. The instruction says remove legal boilerplate. So we should remove Essential Functions Of The Job section. Also remove "What Is Good To Know" maybe contains travel and remote info; that's substantive. Keep. Competencies and Behaviors: list of traits; keep. Now structure: We have Base Salary line: maybe we put as a

  before sections? Or as Pay section heading

  Pay

  with

  Base Salary: $77,000 - $105,000

  . That seems appropriate. Now sections: - About the role? Actually we have "Who We Are". Could be heading About the company? But instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we can use other headings if they match content? The instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exclusive; we can use those headings. Probably we should map content to those headings where appropriate. For "Who We Are" maybe "About the role"? But that's about company. Could use "About the role" for role description? But we have separate sections for responsibilities etc. Might be okay to use "About the role" for the description of role (What You Will Be Doing, Job Summary). However we have multiple sections. The instruction: "Prefer a few substantive sections over many thin ones." So we might combine. We need to output HTML fragment only. Let's decide on sections: - Pay (h3) with base salary. - About the role (h3) containing Who We Are, Why join our team?, Job Summary / Purpose, What You Will Be Doing? Might be too much. Better to follow typical sections: About the role (company overview), Responsibilities (Key Responsibilities and Duties), Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Skills (maybe competencies), Benefits, Pay. But we also have "Who You Will Work With" and "What Is Good To Know" and "Competencies and Behaviors". Could fit under Responsibilities or Skills. Given instruction to prefer few substantive sections, we can combine. Let's propose sections:

  About the role

  -> include Who We Are, Why join our team?, Job Summary / Purpose, What You Will Be Doing, Who You Will Work With, What Is Good To Know (travel/remote). That's a lot but okay.

  Responsibilities

  -> Key Responsibilities and Duties (list).

  Requirements

  -> Required Qualifications (list).

  Qualifications

  -> Preferred Qualifications (list).

  Skills

  -> Competencies and Behaviors (list).

  Benefits

  -> What You Get When You Join Our Team (list).

  Pay

  -> Base Salary line. We must not include empty sections. Now we need to convert content into

  prose or

  • lists. We must preserve all substantive information, not invent or summarize away detail. So we need to keep details verbatim? We can paraphrase but must preserve meaning. Safer to copy sentences. We need to remove boilerplate like "Essential Functions Of The Job". Also remove duplicated lines (maybe none). Remove EEO statement at end. Also remove "This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws." That's legal boilerplate; remove. Also remove "Your personal information will be handled in accordance with Illumia's Candidate Privacy Notice" maybe privacy; could be considered legal; remove. Also remove "Some positions may include additional compensation in the form of bonus, equity, or commissions." That's part of benefits? It's compensation; maybe keep under Pay? But it's not specific; could be considered filler? It's not a specific benefit; but it's about compensation. Might keep under Pay as note. However instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The line "Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions." This is not filler; it's actual info about variability. So we can include in Pay section. Now let's extract content. Original text: Base Salary: $77,000 - $105,000 Who We Are Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work. Why join our team? We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community. Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions. What You Will Be Doing The Solutions Engineer – Security/Access Control is an experienced technical and strategic resource who contributes independently across presales engagements. This role goes beyond standard solution delivery to proactively identify client needs, craft customized solutions, and act as a trusted advisor to both clients and internal teams. The Senior Solution Engineer earns credibility with clients through deep domain knowledge, advanced product expertise, and polished demonstrations, while also supporting the growth of junior team members. Job Summary / Purpose The Senior Solutions Engineer – Security/Access Control leads end-to-end presales engagements, acting as a trusted technical and strategic advisor for clients in higher education, corporate and other institutional markets. This role independently manages complex discovery sessions, crafts tailored solution proposals, and builds credibility with client stakeholders through deep Security and Access Control domain expertise and polished product demonstrations.Working closely with sales, product, and implementation teams, the Senior SE bridges technical capabilities and business outcomes — translating complex software functionality into compelling value propositions that resonate with both operational staff and executive decision-makers. Who You Will Work With The Senior Solutions Engineer collaborates closely with the Sales team on pre-sales strategy and client proposals, the Product team relaying competitive insights and client feedback, and the Implementation and Support teams to ensure seamless client onboarding. This role also serves as a mentor and resource to Solution Engineers on the team and participates in cross-functional initiatives alongside Solution Engineering leadership. Key Responsibilities and Duties Lead end-to-end presales engagements including discovery sessions, solution workshops, and tailored product demonstrations, independently managing client expectations throughout. Proactively identify underlying business and operational challenges during client consultations and translate them into customized Electronic Security/Access Control software solutions. Craft compelling value propositions that connect technical capabilities to client-specific outcomes, adapting messaging for both technical users and business decision-makers. Anticipate and address client objections proactively during sales engagements, guiding clients toward optimal solution configurations. Collaborate with sales, product, and implementation teams to develop complex, customized proposals that align with client goals and operational context. Actively research competitive landscapes and client trends, integrating insights into solution recommendations and providing feedback to product teams on features that enhance competitive differentiation. Serve as an onboarding mentor and ongoing resource for Solution Engineers, sharing best practices and supporting team development. Complete technical documents including Technical Assessments and RFP responses, independently managing scope and quality. Bridge communication between cross-functional teams, acting as a go-to resource for technical guidance and helping drive alignment between strategy and execution. Participate in the new employee mentorship program to support the development of the broader Solution Engineering team. Travel - Estimated travel to be 30-50% with Client sales visits and conferences being the majority. What You’ll Bring Required Qualifications Certification with Illumia Transaction Solution products or similar product experience. 5+ years of experience managing, implementing, and/or supporting Electronic Security/Access Control System software/hardware with demonstrated progression in client-facing or presales roles. Understanding of enterprise system deployment environments and integrations to include authentication services, restful APIs, event messaging and network topography. Advanced knowledge of Security/Access Control System software applications with strong ability to configure, troubleshoot, and tailor solutions to complex customer requirements. Proven ability to lead discovery sessions, uncover underlying business challenges, and design customized solution recommendations. Strong communication and presentation skills, with demonstrated ability to translate technical detail into compelling client narratives for diverse audiences. Ability to manage cross-functional collaboration independently, driving alignment across sales, product, and technical teams. Experience mentoring or providing guidance to junior team members in a presales or consulting environment. Preferred Qualifications Experience and/or certification using Illumia (Transact/CBORD) software and hardware. Certification with Security/Access Control products such as S2 NetBox and Genea or other similar solutions. Previous experience working in the Higher Education market in a technical aspect. Experience consulting with clients on Electronic Security/Access Control Solutions, process optimization, or system implementation. Comprehension of software architecture with a deep understanding of enterprise software applications such as ODBC databases, Microsoft Azure, Mobile platforms, and SaaS products. Track record of developing technical content or sales collateral that supports solution positioning. Ess