Senior Solutions Architect - Federal Civilian

About the role

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and tackle our customers’ business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful Solutions Architect at Elastic is passionate about perfection, takes initiative to improve both themselves and the team through continuous learning, and questions the status quo.

We question the status quo, debate the best ways to accomplish our goals, and hold ourselves and our teams to the highest standards of performance. We take pride in understanding our customers' needs and making recommendations based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye toward constant improvement.

Responsibilities

• Serve as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customers’ goals and objectives, and articulate how our offerings address their needs.
• Craft and own value-based relationships at all levels in customer organizations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of Elastic products and solutions to demonstrate their value in sales meetings and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Create collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-driven education while taking advantage of professional development opportunities provided by Elastic.

Requirements

• A track record of success in a technical presales role—enough experience selling and implementing technology to earn your customers’ trust.
• A proven ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A passion for being curious and a continuous learner, investing in yourself as much as in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference and devised architectures to meet goals, tackle problems, or outpace competitors.
• The ability to influence and convince teams of ideas, technologies, or architectural patterns.
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within the region, as well as occasionally internationally.

Benefits

• Competitive pay based on the work you do, not your previous salary.
• Health coverage for you and your family in many locations.
• Flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Financial donation matching up to $2,000 (or local currency equivalent).
• Up to 40 hours each year to use toward volunteer projects.
• Minimum of 16 weeks of parental leave.
• 401k with dollar-for-dollar matching up to 6% of eligible earnings.
• Eligibility to participate in Elastic’s stock program.

Pay

Compensation for this role is in the form of base salary plus a variable component, together comprising the On-Target Earnings (OTE). The typical starting OTE range for new hires in this role is:

• Base salary range: $107,500—$170,100 USD
• Target Variable range: $46,000—$72,800 USD
• On-Target Earnings (OTE) range: $153,500—$242,900 USD

An employee’s position within the OTE range will be based on factors including education, qualifications, certifications, experience, skills, geographic location, performance, and business needs.