Senior Solutions Architect

Primary Responsibilities

• Supports the team helping to align IT, Engineering and Operations capabilities to form a solution that can be marketed, sold, and executed to meet customer needs.
• Works with customer implementation teams to resolve issues, and work with product management teams to deliver the solutions required for the timelines.
• Responds to new business and customer enhancement opportunities which includes response document and supports the inputs into pricing of strategic business solutions.
• Supports the development of Statement of Work with customer, ensures customer requirements, service levels and integration points are clearly understood and communicated.
• Supports customer meetings, develops presentations communicating the solutions for Pre and Post sales.
• Documents and supports the IT system identification, gap analysis in relation to providing potential customers a full integrated supply chain solution.
• Supports and works with teams that develop the full solution that encompasses engineering, operational flows, and system capabilities, ensuring the business requirements are met, with the lowest cost that meets the customer needs, operational efficiency, and productivity standards.
• Engages Sales, Operations, IT and other stakeholders to validate new business scope and solution design.
• Supports team by organizing and facilitating reviews of customer contract documents, technical specifications and data analytics to ensure correct operating models are designed and technologies selected to support customer requirements.
• Collaborates with implementation teams to determine cross-program impacts, interdependency of work and priorities, capacity, plans for communication, coordination and delivery of implementation.
• Interacts with Product managers and implementation agile team to review demos to validate the most critical aspects of a solution and ensuring the right systems solutions needed for customer implementations.
• Builds relationships and influences leadership, customers, Architects, Product Managers and customer implementation team to deliver solution that conform to repeatable standard.
• Works to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in customer implementations.
• Strong partnership and collaborating with IT and business teams to ensure timely customer value delivery.
• Ensure FedEx brand standards are upheld, particularly in the delivery of customer facing standards.

Requirements, Perks, and Benefits (US -- Exempt)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTOMedical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Perks and Benefits at FedEx Supply Chain (FSC)

• Perks and Benefits at FedEx Supply Chain (FSC) include competitive pay, 401(k) plan with company match, tuition reimbursement program, holiday pay and accrued paid time off, medical, dental, vision, and voluntary benefits, basic life insurance, basic AD&D coverage, supplemental life and supplemental AD&D, short-term and long-term disability coverage, paid parental leave for both moms and dads, and paid bereavement and jury duty.

Equal Opportunity Employer

Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.