Senior Solution Consultant

Key Responsibilities

• Work directly with the sales team to gather customer requirements, sample data, and define specific scenarios via on-site or virtual customer engagements, leading structured discovery to enable tailored, value-led demonstrations
• Identify solution components that bring clear business value to the customer, aligning Loftware capabilities to both technical and business challenges
• Prepare and present business value through tailored presentations, demonstrations, and proposals, ensuring a clear linkage between customer needs and solution outcomes
• Design and deliver value-led demonstrations that are aligned to customer-specific scenarios, clearly articulating differentiation and impact
• Support and contribute to RFx processes (RFI/RFP/RFQ), ensuring responses accurately reflect solution capabilities and value
• Support and, where required, lead Proof of Concept (PoC) activities, including defining scope, success criteria, and guiding customer evaluation
• Address technical questions about the solution and act as a trusted advisor to both business and technical stakeholders
• Regularly liaise with members of the Sales team and colleagues across Product Management, Engineering, Professional Services, and senior leadership
• Collaborate with Loftware Regional Sales Representatives in identifying and evaluating technical solution design and contributing to winning deal strategies
• Aid in the development of presentations, tools, and execution of sales strategies resulting in new business revenue as well as expansion of existing relationships
• Develop customized value propositions and account strategies, understanding both the technical and business challenges of each prospect
• Interface with customers, including C-level executives, to build presentations, proposals, and statements of work (SOW), assess risk, and support navigation of complex sales cycles
• Report internally on customer requirements in an organized fashion to assist Product Marketing and Product Management in defining future product requirements

Skill

• Act as a Subject Matter Expert (SME) in defined solution areas, supporting peers across the Solution Consulting team
• Contribute to the development and improvement of presales assets, including demo content, presentations, and best practices
• Contribute to go-to-market activities such as events, webinars, and thought leadership content
• Build strong alignment with Sales and incorporate feedback to continuously improve effectiveness and impact

Experience

• 7+ years of experience in software solution consulting, presales, or similar customer-facing roles
• Proven ability to lead discovery, solution alignment, and value-led demonstrations within complex sales cycles
• Experience supporting RFx processes and/or structured evaluation cycles (e.g. PoCs)
• Strong ability to assess client needs and creatively propose solutions that address those needs, solve problems, and deliver measurable value
• Strong presentation skills with the ability to deliver technical and business information in an engaging and persuasive manner
• In-depth understanding of technical concepts with the ability to learn new technologies quickly
• Familiarity with Supply Chain Management practices and common Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Warehouse Management Systems (WMS), or Manufacturing Execution Systems (MES)
• Understanding of cloud computing and information security best practices
• Experience with enterprise-level databases (e.g., Oracle, PostgreSQL, SQL Server)
• Working knowledge of scripting languages (JavaScript, Python, VBScript) is a plus

Education

• Bachelor’s degree in relevant field strongly preferred