Senior Solution Consultant

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Must preserve all substantive info. We need to parse the job posting. Let's extract relevant content: - Intro: "Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Do you have a passion for solving problems and understanding what customers need? Are you interested in working in an evolving technical space where you bring in new ideas to help your customers transform and innovate their business? As a Solutions Consultant, you will listen to customers to understand their needs and create compelling business solution roadmaps. We look for individuals who have a proven track record of finding creative ways of solving complex problems." That's about the role. Then "Why work for Genesys?" bullet list: "You will showcase your technical expertise and creative talents by developing and presenting dynamic demonstrations to the executives, stakeholders and key influencers. You will have a unique opportunity to understand our customers' strategies and help them drive their business using our unique solutions. You will have flexibility and independence in designing your work. You will be able to access on-demand and in-person training. You will have the internal resources you can call on to help you understand and solve technical challenges. You will have the ability to work closely with other brilliant individuals to collaboratively solve complex technical problems." Then "What will you be doing?" with subpoints: Discover, Design, Learn. - Discover: "You will run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders." - Design: "You will create a customized demo and have the opportunity to tell the story that showcases the solution." - Learn: "You will stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value." Then "What do you need to have to be successful?" list: - A passion for technology and helping people solve problems - Interpersonal communication, polished verbal and written communication - Ability to work in a fast-paced, cross-functional team environment and able to multitask, prioritize and be detail-oriented - Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies. - Ability to understand customers security needs and articulate a solution - Bachelor’s degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience - Ability to travel up to 50% - Experience working with Cloud or SaaS company preferred Then "Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $99,600.00 - $175,200.00" Then "Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits." Then "Working at Genesys AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report." Then "What Happens After You Apply" etc. That's application instructions, we should remove. Then "Stay Connected" etc. Remove. Then "Employee Referral" etc. Remove. Then "About Genesys:" description. Might be considered "About the role"? Actually "About Genesys" is company overview, could be part of "About the role" or separate. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to these headings. We have: - About the role: intro paragraph(s) describing role, mission, etc. Could combine the initial paragraphs and maybe "Why work for Genesys?" as part of role? But "Why work for Genesys?" is more about benefits/culture. Could go under Benefits? But we have separate Benefits heading for compensation/benefits. The "Why work for Genesys?" list includes flexibility, training, resources, collaboration. Those are more like benefits/culture. Could be placed under Benefits or maybe a separate "About the role" includes responsibilities and why. We need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for: - About the role: description of Genesys, role purpose, mission. - Responsibilities: the "What will you be doing?" (Discover, Design, Learn) plus maybe the "As a Solutions Consultant, you will listen to customers..." and "Why work for Genesys?" maybe not responsibilities but could be part of role. - Requirements: "What do you need to have to be successful?" list. - Qualifications: maybe education/experience etc. Could be part of requirements. But we can separate: Qualifications: Bachelor’s degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience. Ability to travel up to 50%. Experience working with Cloud or SaaS company preferred. - Skills: passion for tech, communication, teamwork, tech know-how, security understanding, etc. - Benefits: list of benefits (medical, dental, vision, telehealth, flexible schedules, WFH, development, career growth, open time off, 10 paid holidays, 401k matching, adoption assistance, fertility treatments). Also maybe "flexible-first culture", "150+ new AI features", etc. But those are more culture; but we can include under Benefits if they are benefits. However instruction: only include section when posting has real, specific content for it. Benefits section definitely has content. - Pay: compensation range. - Schedule: not mentioned explicitly; there is "Flexible work schedules and work from home opportunities" but that's under benefits. No explicit schedule like full-time, hours. So we should not create Schedule section if no specific content. Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We need to ensure we don't include filler like "commensurate with experience". Not present. We must not repeat job title as heading. Not include Job ID. We must remove boilerplate: EEO, accommodation, etc. Also remove "What Happens After You Apply", "Stay Connected", "Employee Referral", "About Genesys:" maybe we can incorporate into About the role but not duplicate. The "About Genesys:" paragraph is similar to earlier intro; we can keep it as part of About the role but avoid duplication. We'll include unique content. Let's craft HTML:

About the role

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Do you have a passion for solving problems and understanding what customers need? Are you interested in working in an evolving technical space where you bring in new ideas to help your customers transform and innovate their business? As a Solutions Consultant, you will listen to customers to understand their needs and create compelling business solution roadmaps. We look for individuals who have a proven track record of finding creative ways of solving complex problems.

Responsibilities

• Run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders.
• Create a customized demo and have the opportunity to tell the story that showcases the solution.
• Stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value.

Optionally also include "showcase your technical expertise and creative talents by developing and presenting dynamic demonstrations to the executives, stakeholders and key influencers." That could be a responsibility as well. But we already have design demo. Might add another bullet: "Showcase technical expertise and creative talents by developing and presenting dynamic demonstrations to executives, stakeholders, and key influencers." However that is similar to design demo. Could include. But we need to preserve all substantive info. The "Why work for Genesys?" list includes: showcase technical expertise..., unique opportunity to understand customers' strategies..., flexibility and independence..., access on-demand and in-person training..., internal resources to help understand and solve technical challenges..., ability to work closely with other brilliant individuals to collaboratively solve complex technical problems. Those are more like benefits or role aspects. Could be placed under Benefits or maybe under About the role. But we have Benefits section for tangible benefits; these are more about work environment. Could be placed under "About the role" as part of role description. However we already have About the role paragraph; we could add a

after that describing these aspects. But we must not invent sections. We could add a paragraph under About the role that includes those points. But we need to avoid duplication. Alternatively, we could create a section "About the role" and then "Responsibilities" as we have. The "Why work for Genesys?" could be considered part of "Benefits" (flexibility, training, resources, collaboration). But Benefits already has medical etc. Could add those as bullet points under Benefits. Let's decide: We'll put the "Why work for Genesys?" items under Benefits as additional bullet points (flexibility, training, resources, collaboration). That seems appropriate. Thus Benefits section will have both the listed benefits and those work environment points. Now Requirements vs Qualifications vs Skills: We need to split the "What do you need to have to be successful?" list into appropriate categories. List items: - A passion for technology and helping people solve problems -> Skills (or maybe Requirements) - Interpersonal communication, polished verbal and written communication -> Skills - Ability to work in a fast-paced, cross-functional team environment and able to multitask, prioritize and be detail-oriented -> Skills (or Requirements) - Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies. -> Skills (or Requirements) - Ability to understand customers security needs and articulate a solution -> Skills - Bachelor’s degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience -> Qualifications (education/experience) - Ability to travel up to 50% -> Qualifications (or Requirements) -