Jobs · Consulting · Ohio

Senior Solution Consultant

Genesys · Ohio, United States · 3 wk ago
ConsultingFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate etc. We need to parse the job posting. Let's extract content. First paragraph: "Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Do you have a passion for solving problems and understanding what customers need? Are you interested in working in an evolving technical space where you bring in new ideas to help your customers transform and innovate their business? As a Solutions Consultant, you will listen to customers to understand their needs and create compelling business solution roadmaps. We look for individuals who have a proven track record of finding creative ways of solving complex problems." That's about the role. Then "Why work for Genesys?" bullet list: "You will showcase your technical expertise and creative talents by developing and presenting dynamic demonstrations to the executives, stakeholders and key influencers. You will have a unique opportunity to understand our customers' strategies and help them drive their business using our unique solutions. You will have flexibility and independence in designing your work. You will be able to access on-demand and in-person training. You will have the internal resources you can call on to help you understand and solve technical challenges. You will have the ability to work closely with other brilliant individuals to collaboratively solve complex technical problems." Then "What will you be doing?" with subheadings: Discover, Design, Learn. Discover: "You will run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders." Design: "You will create a customized demo and have the opportunity to tell the story that showcases the solution." Learn: "You will stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value." Then "What do you need to have to be successful?" bullet list: "A passion for technology and helping people solve problems Interpersonal communication, polished verbal and written communication Ability to work in a fast-paced, cross-functional team environment and able to multitask, prioritize and be detail-oriented Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies. Ability to understand customers security needs and articulate a solution Bachelor’s degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience Ability to travel up to 50% Experience working with Cloud or SaaS company preferred" Then "Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $99,600.00 - $175,200.00" Then "Benefits: Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatments Click here to view a summary overview of our Benefits." Then there is "Working at Genesys AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal yearA flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best workGrowth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education supportTime to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their familiesRecognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report." Then "What Happens After You Apply" etc. That's application instructions, we need to remove. Then "Stay Connected" etc. Remove. Then "Employee Referral" etc. Remove. Then "About Genesys:" etc. Might be considered boilerplate? It's about company description; maybe we can keep as part of About the role? But we already have About the role content. The "About Genesys:" is more company overview; could be considered boilerplate but maybe we can keep as part of About the role? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Genesys:" is not exactly those; it's company description. Might be okay to keep as part of About the role? But we already have a description earlier. Could combine. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role (intro). Responsibilities: from "What will you be doing?" (Discover, Design, Learn) plus maybe "Why work for Genesys?"? That seems more like benefits/perks. But we can treat "Why work for Genesys?" as part of Benefits? Actually those are perks: flexibility, training, resources, collaboration. Could be Benefits. But we already have Benefits section with medical etc. Might combine. Requirements: maybe the "What do you need to have to be successful?" list. Qualifications: maybe education/experience etc. Could be separate. Skills: maybe technical know-how etc. But we need to avoid thin sections. Let's decide to have: - About the role: intro paragraph(s) about role and mission. - Responsibilities: the Discover, Design, Learn bullet points. - Requirements: the list of needed attributes (passion for tech, communication, ability to work in fast-paced, tech know-how, understand security needs, bachelor's degree + 5+ years, travel up to 50%, cloud/saas experience preferred). - Qualifications: maybe we can combine with Requirements? But we need to avoid duplication. Could treat Requirements as the hard qualifications (degree, experience, travel) and Qualifications as preferred? But the instruction: prefer few substantive sections over many thin ones. So maybe we combine Requirements and Qualifications into one section called Requirements (or Qualifications). But we need to follow headings list: we can include only those that have real content. We could include About the role, Responsibilities, Requirements, Benefits, Pay. That's five sections. Skip Qualifications, Skills, Schedule if not specific. Schedule: not mentioned besides flexible work schedules and work from home opportunities (that's under Benefits). No explicit schedule. Skills: we could include technical know-how etc but that's already in Requirements. Thus we output sections: About the role, Responsibilities, Requirements, Benefits, Pay. Now we need to format. Use

for each section heading. Inside each section, use

for prose,

  • for lists. We must preserve all substantive information, not invent or summarize away detail. Must not omit details. Let's extract exact sentences. About the role: combine first paragraph(s) up to "We look for individuals who have a proven track record of finding creative ways of solving complex problems." That's about role and what they look for. Might be okay. But we also have "As a Solutions Consultant, you will listen to customers to understand their needs and create compelling business solution roadmaps." That's part of responsibilities? Actually it's part of role description. We'll keep in About the role. Thus About the role content: "Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Do you have a passion for solving problems and understanding what customers need? Are you interested in working in an evolving technical space where you bring in new ideas to help your customers transform and innovate their business? As a Solutions Consultant, you will listen to customers to understand their needs and create compelling business solution roadmaps. We look for individuals who have a proven track record of finding creative ways of solving complex problems." That's a paragraph; we can keep as

    . Now Responsibilities: from "What will you be doing?" with Discover, Design, Learn. We could make a list: - Discover: You will run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders. - Design: You will create a customized demo and have the opportunity to tell the story that showcases the solution. - Learn: You will stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value. We could format as

    • each. Now Requirements: list from "What do you need to have to be successful?" plus maybe travel and cloud/saas. Let's extract each bullet as separate items: - A passion for technology and helping people solve problems - Interpersonal communication, polished verbal and written communication - Ability to work in a fast-paced, cross-functional team environment and able to multitask, prioritize and be detail-oriented - Have the technological know-how of IT-concepts, software-standards as well as database and networking technologies. - Ability to understand customers security needs and articulate a solution - Bachelor’s degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience - Ability to travel up to 50% - Experience working with Cloud or SaaS company preferred We need to keep exact phrasing. Note some sentences are run together; we need to preserve as is. Now Benefits: list from "Benefits:" plus maybe flexible work schedules etc. Benefits text: "Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatments" We need to separate items. The original lacks punctuation; we need to preserve but we can split into list items for clarity while preserving content. However we must not invent or summarize away detail; splitting into list items is okay as it's still same content. We'll create list items: - Medical, Dental, and Vision Insurance - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments Now Pay: from compensation section. We need to keep the paragraph: "Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $99,600.00 - $175,200.00" We can keep as

      . Now ensure we don't include any boilerplate like "Click here to view a summary overview of our Benefits." That's a link; we should remove as it's application instruction? It's a link to benefits summary; maybe considered navigation? Probably remove. Also remove "Working at Genesys AI at enterprise scale..." etc as it's more company culture; could be considered boiler

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