Senior Software Engineer (SMTS), Full Stack

About the role

The Role As a Software Engineer on the Product Team, you’ll turn ambiguous product problems into high-quality shipped software—partnering closely with product and design to define what we build, how we build it, and how we measure success. You’ll work on the core workflows that matter most to customers, from the UI they touch every day to the backend services and data models that power them. You’ll also help us translate emerging AI capabilities into practical, reliable product experiences.

Responsibilities

• Ship full-stack product features end-to-end across frontend, backend, and data
• Build AI-powered experiences using LLMs, embeddings, and related techniques where they create real user value
• Own delivery from scope/design through launch, monitoring, and iteration
• Solve ambiguous, technically challenging problems with pragmatic, scalable solutions
• Partner closely with product, design, and engineering to shape requirements and roadmap
• Improve performance, reliability, and overall product quality at enterprise scale
• Contribute to strong engineering culture through code review, tooling, and process improvements

Requirements

• Proven experience shipping production full-stack web applications
• Hands-on experience applying AI/ML in product (LLMs, embeddings, or similar)
• Comfortable operating in ambiguity and driving work forward independently
• Product-minded: you care about UX and customer outcomes, not just implementation
• Strong communicator and collaborator across functions
• Ownership mindset and bias for action
• Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most)
• Curious and continuously learning

Qualifications

• Experience with real-time systems (chat, messaging, event-driven)
• Familiarity with Salesforce/CRM integrations
• Experience building agentic systems or autonomous tool-using workflows

Skills

• Experience with enterprise SaaS (especially B2B marketing or sales tech)

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at salesforcebenefits.com.

Pay

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. For Ontario-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually. For British Columbia-based roles, the base salary hiring range for this position is CAD 130,300 to CAD 179,200 annually.

Schedule

This posting is to fill a vacancy on our team, unless otherwise noted.