Jobs · Engineering · New York

Senior Software Engineer - Product

Avoca · New York, NY · 2 wk ago
On-siteEngineering$170k–$250k/yrFull-time

About the role

We’re looking for a Senior Product Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.

What You’ll Do

  • Own feature development from backend services to AI-powered user experiences.
  • Turn customer feedback into product improvements through rapid iteration and experimentation.
  • Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
  • Hold a high bar for code quality testing, monitoring, and reliability are second nature.
  • Prioritize ruthlessly and navigate changing requirements with autonomy.

What You'll Bring

  • 4-6 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
  • Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
  • Outcome-driven mindset: you measure success in impact, not just shipped features.
  • Comfortable collaborating across engineering, product, and customer-facing teams.
  • Low ego, high energy, resilient in a fast-paced environment.

Bonus

  • Prior startup, hacker, or founder experience.
  • Eagerness to work in person with us in NYC full time.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Daily in-office lunch through Parkday
  • Dinner covered when working late
  • Commuter benefits
  • Standing desks and workspace accommodations available on request
  • All core tools and software provided

Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Compensation Range

$170K - $250K

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