Senior Software Engineer, Onsite Customer Growth

About the role

The Onsite Customer Growth team develops features that help Attentive’s customers grow through personalized experiences built directly on their websites. We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization. Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.

Responsibilities

• Design, build, and evolve scalable backend services, APIs, and user-facing product capabilities that power Attentive’s onsite growth products
• Lead technical design for new features and platform improvements, making thoughtful tradeoffs around reliability, performance, maintainability, and speed of execution
• Partner closely with product, design, AI, and data teams to develop intelligent, data-driven capabilities that improve performance and user experience for customers and end users
• Anticipate future product and platform needs, and proactively design solutions that support team growth, product expansion, and increasing scale
• Improve system observability, resiliency, and performance to ensure our onsite experiences remain fast, reliable, and effective at scale
• Serve as a technical leader on the team by driving design discussions, raising the engineering bar in code reviews, and mentoring other engineers
• Contribute to a strong engineering culture through high-quality implementation, pragmatic architecture, and a focus on measurable customer impact

Requirements

• 5+ years of professional software engineering experience, ideally with strong experience building backend systems, product platforms, or customer-facing applications at scale
• Strong proficiency in at least one modern programming language such as Java, or TypeScript
• Experience designing and operating distributed systems, APIs, and microservices, with a solid understanding of reliability, scalability, and performance
• For backend candidates: deep experience building service-oriented systems and data-intensive applications
• For full-stack candidates: strong backend fundamentals plus experience building high-quality frontend applications and collaborating closely on end-user experience
• Ability to translate business goals and product ideas into clear technical plans and execute effectively across functions
• Curiosity, strong collaboration skills, and a passion for building products that drive meaningful customer growth

Qualifications

• Experience with cloud infrastructure and modern developer tooling, such as AWS, Docker, Kubernetes, relational databases, caching systems, queues, or streaming platforms
• Ability to write clean, maintainable, well-tested code and hold a high bar for production quality

Skills

• Experience with Java / Kotlin / Spring Boot microservices
• Experience with AWS, Docker, Kubernetes, relational databases, caching systems, queues, or streaming platforms
• Experience with React and TypeScript
• Experience with GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
• Experience with custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas

Benefits

• Competitive perks and benefits, including health & wellness, equity, and benefits
• Salary range of $170,000 - $230,000 annually + equity

Pay

• $170,000 - $230,000 annually

Schedule

• Hybrid work mode, with in-office collaboration Tuesday through Thursday each week