Senior Software Engineer

The Role

The Senior Software Engineer will join the Q2 Code product team, developing an agentic development platform that enhances SDK extensions in the Q2 ecosystem. This role involves working closely with customers, interpreting telemetry data, and managing the entire software development lifecycle.

Responsibilities

• Design and implement features for the Q2 Code agentic platform using Python, SQL, and AWS services (Lambda, ECS, RDS, S3, CloudWatch)
• Break down product requirements into shippable milestones and deliver iteratively while maintaining system quality
• Build monitoring dashboards and observability tooling to track agentic workflows, extension builds, and deployment pipelines
• Respond to customer support requests using tracing, metrics, and debugging tools to resolve complex production issues
• Lead design discussions focused on performance, security, and cloud-native architecture
• Facilitate cross-functional design reviews with Product, UX, and engineering teams to drive alignment
• Own root-cause analysis for incidents, refine alerting, and establish best practices through code reviews
• Mentor junior developers in debugging, testing, and writing maintainable code
• Occasional availability for on-call/emergency support and ability to work flexible hours for critical releases

Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience; 5+ years of related experience
• Deep proficiency in Python for backend services, data processing, and agentic workflows
• Advanced SQL skills for querying, schema design, stored procedures, and database optimization
• Strong AWS experience with core services (Lambda, ECS, RDS, S3, IAM, CloudWatch) and infrastructure-as-code (Terraform/CloudFormation)
• Experience with full software development lifecycle, service-oriented architecture, and Agile development
• Strong analytical, problem-solving, and communication skills with ability to collaborate across teams
• Demonstrated ability to balance good design principles with pragmatism to meet deadlines

Preferred Skills

• Experience with agentic development: AI agents, LLM-driven workflows, or autonomous systems
• Agentic UX design: chatbots, conversational interfaces, or async agent workflows
• Web development experience with front-end frameworks (Vue, Angular, React) and JavaScript/TypeScript
• Background in developer tools, SDKs, CLI tools, or platform engineering

Qualifications

• Fluent written and oral communication in English
• Authorized to work for any employer in the U.S.

Benefits

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Career Development & Mentoring Programs
• Employee Peer Recognition Programs – “You Earned it”
• Community Volunteering & Company Philanthropy Programs

About Q2

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is to build strong and diverse communities through innovative financial technology, and we achieve this by empowering our people to help create success for our customers.