Senior Software Engineer

Job Summary

As a Senior Software Engineer – Cloud Infrastructure, you will help build, operate, and scale mission-critical cloud services that support NetApp’s SaaS and IaaS offerings. You will work across the full service lifecycle—from design and deployment through production operations and continuous improvement—at the intersection of software engineering, infrastructure, and operations.

Responsibilities

• Build automation to improve operational efficiency and reduce risk.
• Improve reliability, scalability, and deployment velocity for cloud services.
• Troubleshoot complex production issues across the full stack.
• Lead incident response and root cause analysis for critical service events.
• Maintain service health, availability, latency, and performance.
• Operate Kubernetes- and container-based cloud infrastructure.
• Provide advanced tier 2/3 support for cloud data services.
• Strengthen security posture and resolve complex security issues.
• Create and maintain runbooks and operational documentation.
• Influence architecture and implementation decisions through production insight.

Job Requirements

• U.S. Citizenship or Permanent Residence with Green Card status mandatory.
• 8+ years of experience in software, infrastructure, or site reliability engineering.
• Full-Stack Engineer Experience Required.
• Strong coding / scripting skills in Python, Go, or PowerShell.
• Deep experience with Linux, Kubernetes, containers, and distributed systems.
• Experience with Azure, AWS, or Google Cloud.
• Experience using Artificial Intelligence to accelerate automation development and optimize processes.
• Ability to derive actionable business intelligence from structured and unstructured logs, events, traces, and metrics using AI and MCP-enabled agentic workflows.
• Strong understanding of DevOps / SRE practices.
• Excellent troubleshooting skills across infrastructure and application layers.

Education

• Bachelor of Science Degree in Computer Science, a master’s degree; or equivalent experience is required.

Compensation

The target salary range for this position is 196,350 - 292,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies.

Benefits

Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.