Senior Software Engineer

About the role

AI agents are rapidly becoming foundational across industries, transforming how organizations automate workflows, make decisions, and scale productivity. Unlike traditional prompt-based systems, modern agents can reason, plan, and execute actions autonomously, unlocking new business scenarios and operational efficiencies. By 2028, more than 1.3 billion agents are expected to be in active use worldwide, creating not only unprecedented opportunities but also a massive new ecosystem that organizations must govern, monitor, and secure.

Agent 365 is Microsoft’s unified control plane for AI agents—providing a comprehensive platform for agent registry, lifecycle management, access governance, observability, interoperability, and security. The WorkIQInfra team builds the foundational connectivity and connection-management services that power Microsoft 365 Copilot, Agent 365 (A365), and Power Platform–based agents, workflows, and applications.

As a Senior Software Engineer, you will work on the Power Platform connection management space, a critical platform that enables secure, scalable, and compliant access to enterprise and third-party systems. This service is a core dependency for Copilot-based agents, low-code and pro-code workflows, and intelligent applications across Microsoft. We operate at hundreds of thousands of workflows/agents/connectors using millions of connections for real-world and agentic scenarios. Your work will directly impact how agents authenticate, connect, and operate across organizational boundaries—at global Microsoft scale.

Responsibilities

• Platform & Infrastructure Engineering
  • Design, build, and operate high-scale backend services for Power Platform connection and credential management
  • Own core infrastructure that enables secure connectivity for Copilot agents, workflows, and applications
  • Build multi-tenant, highly available, low-latency services used across Microsoft 365 and Power Platform
  • Drive architectural decisions for connection lifecycle, isolation, throttling, and resiliency
• Security, Identity & Compliance
  • Implement secure authentication and authorization flows (Entra ID, OAuth, app-only and delegated access)
  • Ensure tenant isolation, least-privilege access, and compliance with enterprise security requirements
  • Partner with security and compliance teams to meet privacy, data protection, and governance standards
  • Design systems that respect user permissions and organizational boundaries by default
• Reliability & Operational Excellence
  • Build for production reliability: monitoring, alerting, diagnostics, and automated recovery
  • Participate in on-call rotations and lead incident mitigation and root-cause analysis
  • Continuously improve performance, scalability, and cost efficiency of the platform
• Collaboration & Technical Leadership
  • Collaborate with Copilot, A365, Power Platform, and agent platform teams
  • Influence platform direction through design reviews and technical proposals
  • Mentor engineers and raise the bar on code quality, design, and engineering rigor

Requirements

• Required Qualifications
  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C#, TypeScript, C, C++, Java, JavaScript, or Python OR equivalent experience.
• Other Requirements
  • Ability to meet Microsoft, customer, and government security screening requirements
  • Microsoft Cloud Background Check upon hire or transfer and every two years thereafter
• Preferred Qualifications
  • Familiarity with identity systems, OAuth flows, and credential management
  • Experience designing and operating RESTful APIs and service-to-service communication
  • Understanding of cloud infrastructure on Azure
  • Experience working in multi-tenant, enterprise-scale distributed systems
  • Experience with Power Platform, Dataverse, or connector-based architectures
  • Experience supporting AI-powered or agent-based systems is a plus

Pay

The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation.