Senior Software Engineer

About the role

The Senior Software Engineer – OutSystems and Integrations at Hiscox is responsible for providing support for existing systems, processes, and applications, designing solutions, and collaborating with various teams to deliver high-quality technical solutions that align with business and IT strategies.

Responsibilities

• Provide support for existing systems, processes, and applications by handling incidents, troubleshooting, and monitoring the execution of code as needed.
• Communicate with other IT teams on software-related issues and suggest improvements.
• Regularly communicate solutions, expectations, priorities, status, and impacts to all levels of business and IT management.
• Work closely with customers, Business Analysts, and technology partners to understand business requirements and design quality technical solutions.
• Troubleshoot and problem-solve issues that arise in the day-to-day running of processes and provide timely responses and solutions.
• Improve skills in software engineering by completing development certifications.

Skills and Experience

• Hands-on experience across the OutSystems development lifecycle (requirements, design, build, test, release, and support).
• Strong understanding of OutSystems architecture, performance best practices, and platform governance.
• Proficiency with integration patterns in OutSystems (REST/SOAP, APIs, databases) and troubleshooting integration issues.
• Experience extending OutSystems with custom code and integrations using .NET (C#) and RESTful services.
• Practical knowledge of Azure services used for application hosting and integration (e.g., App Service, Functions, Storage, Key Vault, API Management).
• Experience with CI/CD and environment promotion for OutSystems and supporting components (e.g., pipelines, release management, configuration management).
• Solid SQL skills and experience working with relational databases (e.g., SQL Server and/or Oracle) including performance tuning basics.
• Ability to produce clear technical designs and operational documentation for OutSystems solutions and integrations.
• Strong communication skills and ability to collaborate with product, QA, and platform teams throughout delivery.

Desirable Skills

• Experience designing and implementing frontend applications.
• Experience with API Management platforms.
• Experience with cloud serverless applications.
• Experience with mobile/tablet development including responsive design and hybrid applications.
• Knowledge of other approaches discussed in the Agile space: XP, Kanban, BDD, TDD.

What We Offer

• 401(k) with competitive company matching.
• Comprehensive health insurance, vision, dental, and FSA plans (medical, limited purpose, and dependent care).
• Company-paid group term life, short-term disability, and long-term disability coverage.
• 24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days.
• Paid parental leave.
• 4-week paid sabbatical after every 5 years of service.
• Financial Adoption Assistance and Medical Travel Reimbursement Programs.
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program.
• Company-paid subscription to Headspace to support employees' mental health and wellbeing.
• Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program.
• Dynamic, creative, and values-driven culture.
• Modern and open office spaces, complimentary drinks.
• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation.

Salary Range

$125,000 - $165,000

About Hiscox

As an international specialist insurer, Hiscox focuses on its key areas of expertise and strength, underpinned by a culture that encourages innovation and continuous improvement. The company is committed to doing the right thing, making good, and rebuilding when things go wrong. Hiscox is full of talented individuals who look out for both customers and each other, and they encourage creativity and challenge the status quo.

About Hiscox USA

Hiscox USA was established in 2006 to serve small and middle market commercial clients through both the broker and direct distribution channels. Today, the business unit is the fastest-growing within the Hiscox Group, with a talent force of about 500 employees operating out of 6 major cities: New York, Atlanta, Dallas, Chicago, Los Angeles, and Scottsdale. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, and terrorism.