Senior Software Engineer

About the role

The Senior Software Engineer will be responsible for developing and supporting applications running on MultiValue database environments such as PICK, Rocket Universe, and jBASE. They will also administer and support these environments, ensuring data integrity, security, and compliance with organizational standards.

Responsibilities

• Design, develop, enhance, and maintain applications running on PICK, Universe, and jBASE platforms
• Analyze business and customer requirements and translate them into effective technical solutions
• Troubleshoot and resolve application defects, system issues, and performance bottlenecks
• Develop and maintain MultiValue BASIC programs, DICTs, PAs, and PROCs
• Support integrations with third-party applications, databases, and business systems
• Enhance existing functionality while ensuring application reliability and maintainability
• Administer and support MultiValue database environments including Rocket Universe and jBASE
• Monitor and optimize database performance, indexing, structures, and queries
• Manage backups, recovery processes, and disaster recovery procedures
• Execute upgrades, migrations, and patch management activities
• Install, configure, and maintain application and server environments
• Maintain system performance, availability, and capacity
• Resolve operating system, networking, application, and infrastructure issues
• Manage user access, permissions, and security controls
• Provide Level 2/Level 3 production support for critical business systems
• Create and maintain technical documentation, procedures, and system diagrams
• Partner with Product, Operations, Infrastructure, and Customer teams to deliver business solutions
• Work directly with clients and stakeholders to troubleshoot issues and implement enhancements
• Participate in system modernization, integration, and migration initiatives

Requirements

• 5+ years of experience developing and supporting applications within PICK/MultiValue environments
• Hands-on Experience with: PICK Systems, Rocket Universe, jBASE, MultiValue BASIC programming, DICTs, PAs, and PROCs
• Strong MultiValue database administration experience
• Experience administering Linux/Unix and/or Windows server environments
• Knowledge of system monitoring, performance tuning, troubleshooting, and capacity planning
• Experience with backup, recovery, and business continuity processes
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent customer-facing communication and relationship management abilities
• Direct experience with CUBS/TCS (The Collector System)
• Experience developing and maintaining complex data exchanges, interfaces, and integrations
• ETL and data migration technologies
• Experience supporting collection management platforms within the Accounts Receivable Management (ARM) industry
• Understanding of debt recovery processes, payment processing, contact center technologies, account management systems, and collections operations

Qualifications

• BS/BA degree in Computer Science, Information Technology, or related field
• Proven track record of delivering high-quality software solutions
• Ability to work independently and as part of a team
• Strong attention to detail and ability to manage multiple projects simultaneously
• Effective written and verbal communication skills
• Passion for learning and staying current with technological advancements

Skills

• MultiValue database administration
• System monitoring and performance tuning
• Backup and recovery processes
• ETL and data migration technologies
• Collection management platforms
• Debt recovery processes
• Payment processing
• Contact center technologies
• Account management systems
• Collections operations

Benefits

• Flexible time off
• Employer 401k match with no wait period
• Paid time off to volunteer
• Paid parental leave

Pay

The base salary range for this role is listed above. Total compensation ultimately depends on the candidate’s primary work location, job responsibilities, role requirements, relevant experience and skillset.

Schedule

Full-time position.