Senior Software Dev Engineer , Device Engagament Metrics

About the role

We are looking for a passionate Senior Software Development Engineer to drive our device software into the next generation. You will support our current product line while driving innovation for Devices software features. This role requires deep technical expertise in building and shipping high-quality software, making crucial technical decisions on architecture, design, implementation, and trade-offs.

You will collaborate with local and worldwide teams to shape the future of Amazon's device observability ecosystem. Your focus will be on designing and building common capabilities that enable Amazon Devices teams to understand customer usage of devices, applications, and services, transforming observations into actionable business intelligence.

You will lead engineering efforts across interconnected capability layers, including Device Engagement Metrics & Insights, providing standardized device instrumentation, engagement metrics, and customer journey instrumentation across all device families. Your work will help teams build better customer experiences, accelerate product decisions, and grow the Amazon Devices ecosystem.

Responsibilities

• Technical Strategy & Execution
  • Own the technical roadmap for device observability infrastructure, provisioning, and lifecycle features across Amazon's devices portfolio
  • Design and implement scalable, fault-tolerant provisioning workflows and telemetry pipelines supporting the devices fleet at scale
  • Partner with teams across Fire TV, Tablet, eReaders, Alexa, Ring, and Blink on firmware strategy and instrumentation architecture for collecting device signals
  • Lead incident response, reduce provisioning failures, and improve time-to-production metrics
  • Define and monitor KPIs driving consistency and reliability across a multi-device portfolio
• Cross-Functional Collaboration & Mentorship
  • Partner with Principal Engineers, Senior SDEs, and SDMs to define technical standards and best practices
  • Influence technical direction aligned with broader Devices organization objectives
  • Mentor engineers through code reviews, design guidance, and architecture deep dives
• Operational Excellence & Innovation
  • Drive improvements in CI/CD pipelines, testing frameworks, and deployment automation
  • Champion system reliability, reduce toil, and balance delivery with technical debt reduction
  • Advocate for new technologies and methodologies that raise the engineering bar
• Business Impact & Communication
  • Translate business requirements into technical designs with clear milestones
  • Communicate progress, risks, and trade-offs through written narratives and design documents
  • Build stakeholder trust through consistent, high-quality delivery

A day in the life

You will be the technical leader responsible for service design, development, and operations. You will brainstorm new ideas and work on forward-looking architectures with Principal Engineers and other Senior Software Engineers. Your day-to-day tasks will include:

• Architecting, analyzing, designing, developing, testing, and deploying software features
• Fixing defects and participating in sprint planning and daily scrums
• Breaking down technical work, identifying blockers, and navigating solutions
• Mentoring team members and partnering with managers and technical leaders to achieve technical consensus
• Author documents to communicate vision, proposals, and designs

About the team

The Device Engagement Metrics team serves as the trusted foundation for understanding device experiences and customer behavior. We build and maintain high-quality, business-critical measurement systems that provide product lines—across Fire TV, Tablet, eReaders, Alexa, Ring, and Blink—the signals they need to create seamless customer experiences.

Through a horizontal, privacy-centric approach to data collection and metrics definition, we provide a scalable, consistent framework that enables leaders to evaluate performance, identify opportunities, and make strategic decisions with meaningful comparisons across all device portfolios.

Requirements

• 5+ years of non-internship professional software development experience
• 5+ years of programming with at least one software programming language
• 5+ years of leading design or architecture (design patterns, reliability, and scaling) of new and existing systems
• Experience as a mentor, tech lead, or leading an engineering team

Preferred Qualifications

• 5+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations
• Bachelor's degree in computer science or equivalent

Application deadline: Aug 23, 2026