Senior Small to Medium Business Sales Account Executive

About the role

As a Senior Account Executive at Optimum, you will drive revenue by managing client accounts, building relationships, and networking within your assigned territory to close deals. You will serve as the primary point of contact and face of the Optimum brand, ensuring customer satisfaction while meeting sales targets. You may also represent Optimum at Chamber events and meetings as needed.

Responsibilities

• Prospecting & Lead Generation
  • Identify potential clients through research, networking, and outreach.
  • Qualify leads and schedule meetings or demos.
  • Work assigned leads and territory.
  • Act as the ambassador of your assigned territory.
• Sales Presentations & Negotiations
  • Present products and services to prospective clients.
  • Use a consultative approach to create value based on the client’s needs and wants.
  • Negotiate pricing, terms, and contracts to close deals.
• Account Management
  • Maintain strong relationships with existing clients.
  • Upsell or cross-sell additional products/services.
  • Follow orders to completion, including held orders, construction, and changes needed from Account Managers.
• Pipeline & Forecasting
  • Manage CRM tools to track opportunities and progress (50-point day and daily mapping in Salesforce).
  • Provide accurate sales forecasts and reports to management.
• Collaboration
  • Work closely with Operations, Customer Success, Retention, Account Managers, and Regional Sales Managers.
  • Deliver seamless onboarding and exceptional post-sale client satisfaction to earn referrals.
  • Attend Chamber events as needed.
• Market & Product Knowledge
  • Stay updated on industry trends and competitor offerings.
  • Develop a deep understanding of the company’s products and services to clearly communicate their value.
• Mentoring
  • Conduct ride-alongs with new hires to support development and performance growth.
  • Serve as a mentor through the buddy system, providing guidance and support to new team members.
  • Act as the field expert on routing, sales processes, and best practices.

Requirements

• Strong communication and negotiation skills.
• Ability to manage multiple accounts and prioritize tasks.
• Familiarity with CRM software (e.g., Salesforce).
• Goal-oriented and self-motivated.
• Own and execute a business plan with full accountability for results.

About Optimum

At Optimum, we empower lives, fuel businesses, and drive innovation by providing reliable, high-speed connectivity solutions. Our success is powered by our commitment to our people, culture, and the communities we serve. We operate under three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These principles guide our actions, build trust, and foster a culture where every employee is empowered to enact real change, share new ideas, and embrace continuous learning.