Senior Site Reliability Engineer (contract)

Responsibilities

• Ensure high availability, performance, and security of production systems across Windows, Linux, and GCP environments.
• Design, engineer, and support containerized workloads using Kubernetes (GKE) and Docker.
• Lead infrastructure provisioning and configuration using Terraform, Ansible, and GCP-native tools.
• Drive the evolution toward scalable microservices architectures.
• Develop and maintain automation scripts and pipelines to reduce manual effort and accelerate response times.
• Implement observability practices using SLIs/SLOs, Prometheus, Grafana, and GCP Operations Suite.
• Establish proactive monitoring, alerting, and telemetry across hybrid environments.
• Lead incident response efforts, including root cause analysis (RCA) and postmortem reviews.
• Design and implement self-healing systems and automated remediation workflows using scripting and GCP-native services.
• Partner with Information Security teams to enforce system hardening standards and vulnerability management processes.
• Integrate security into CI/CD pipelines and container platforms, incorporating IAM, encryption, and policy enforcement.
• Support compliance initiatives in regulated environments.
• Work closely with developers, application owners, and infrastructure teams to deliver reliable, cloud-native platforms.
• Create and maintain documentation, including runbooks, configurations, and operational procedures.
• Promote best practices and enable cross-team knowledge sharing.

Qualifications

• Strong scripting skills in PowerShell, Python, or Shell.
• Hands-on experience with GCP services (GKE, IAM, Cloud Functions, Cloud Monitoring).
• Proficiency in Docker and Kubernetes.
• Experience with Terraform and Ansible for infrastructure as code.
• Solid understanding of Linux system administration and hybrid cloud environments.
• Systems & Networking Knowledge of Active Directory, DNS, DHCP, and Windows security principles.

Additional Preferred Skills

• Experience with CI/CD tools such as GitLab CI or Jenkins.
• Familiarity with ITIL practices and change management processes.
• Exposure to ServiceNow, load balancers, certificate management, and endpoint protection tools.