Senior Site Reliability Engineer, CloudOps

About the role

We are seeking a Senior Site Reliability Engineer, CloudOps to support, scale, and optimize a multi-account AWS environment hosting healthcare-oriented applications and analytics platforms. In this role, you will bridge infrastructure engineering, operational reliability, production support, and cloud modernization initiatives across complex microservices architectures. The ideal candidate brings strong AWS expertise, solid Linux administration skills, and a proven track record of managing production systems in HIPAA/HiTrust regulated environments. You will participate in incident response, on-call rotations, and continuous deployment workflows while helping drive our transition toward containerized and Kubernetes-based platforms. This collaborative position is built for an analytical engineer who excels at resolving production incidents, partnering with developers, and continuously elevating operational excellence.

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings. We're Ready To Bring You Consistent Quality, Innovation, And Value In More Areas Than Ever. Our Focus Allows Us To Bring You Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.Significant US IV solutions manufacturing and supply capabilities.

This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.

Responsibilities

• Manage, maintain, and troubleshoot a multi-account AWS Organization environment (35+ accounts) and core services, including EC2, ECS/Fargate, Lambda, S3, CloudFront, API Gateway, and Aurora/RDS databases.
• Support production deployments, CI/CD pipelines (Jenkins, AWS CodePipeline), and infrastructure automation using Python, Bash, and AWS CloudFormation.
• Monitor system health and performance using Datadog, CloudWatch, and Zabbix; investigate alerts, execute root-cause analysis, and refine monitoring coverage to reduce operational noise.
• Participate in a shared on-call rotation, managing incident response and