Senior Site Reliability Engineer, Axon 911
About the role
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Position Overview
This is a foundational role on a growing Platform Engineering team. You’ll help evolve the systems, tooling, and operational practices that support our applications today while building the foundation for the next phase of our growth. You'll have significant ownership, high visibility, and the opportunity to shape how reliability engineering is practiced across one of the company's most important products.
Key Responsibilities
- Design and improve observability, monitoring, alerting, and incident response across the Unified Call platform.
- Build and mature deployment processes that improve reliability and reduce operational risk.
- Partner closely with Platform Engineering and the Unified Call engineering team to improve system resiliency and uptime.
- Analyze system architecture, identify operational risks, and implement improvements before they become customer-impacting incidents.
- Develop dashboards, automation, and operational tooling that enable engineers to confidently operate production systems.
- Help establish Site Reliability Engineering best practices as the organization continues to scale.
What Make You a Great Fit
- 5+ years of experience as a Site Reliability Engineer, Infrastructure Engineer, Platform Engineer, or similar role.
- Strong experience with observability platforms (Datadog strongly preferred).
- Experience supporting Kubernetes-based cloud infrastructure, preferably AWS.
- Experience designing monitoring, alerting, deployments, and operational automation for production systems.
- Experience working with message queues, event-driven architectures, or messaging platforms such as RabbitMQ or Kafka.
- Working knowledge of cloud networking fundamentals.
Bonus (optional)
- Telephony or communications infrastructure experience (strong bonus)
- Experience supporting highly available, mission-critical distributed systems
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Development Programs
- And yes, we have snacks in our offices