Senior Site Reliability Engineer

About the role

We are seeking a full-time Senior Site Reliability Engineer at Garmin’s U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for ensuring the integrity of Garmin’s production environment is maintained and that all releases into the environment are well-organized, communicated, and managed.

Responsibilities

• Coordinate and oversee basic to complex releases into Garmin’s production environment, including coordination and oversight of the production environment following a release to ensure issues are addressed in a timely manner, if applicable
• Coordinate and oversee real-time monitoring to ensure stability of Garmin software systems
• Drive process improvements throughout the project cycle and release process, encouraging standardization, consistency, repeatability, and predictability
• Create and improve processes and procedures for development teams to utilize when releasing applications, ensuring the integrity of environments
• Produce and analyze performance and problem reports on a regular basis to assist engineers with troubleshooting and software improvement
• Build and maintain tools of all levels of complexity to automate processes that introduce change to the environment and the generation of reports for real-time and stored data
• Proactively perform complex gating activities to ensure successful deployments and environment availability
• Perform and mentor others with complex problem resolution and debugging (including code-level debugging)
• Establish and provide training on processes/procedures for development teams to utilize when releasing applications into production, ensuring the integrity of the production environment
• Work with Software Engineers to correlate complex production issues to recent releases and proactively investigate issues to eliminate recurrence
• Effectively balance quality, quantity, and complexity in work output, communicate release information effectively to stakeholders, and determine general approach and specific solutions to technical problems
• Participate as needed with on-call rotation and support of local and remote locations

Requirements

• Bachelor’s degree in Electrical Engineering, Software Engineering, or Computer Engineering and a minimum of 5 years of relevant experience, OR an equivalent combination of education and experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Demonstrates advanced proficiency in supporting Linux and/or Windows-based server installations based on environment
• Demonstrates advanced skill in Linux and/or Windows-based scripting
• Previous work experience using a version control system such as Git or Subversion
• Demonstrates proficient, advanced knowledge of analysis, design, and configuration of complex multi-tiered server applications
• Demonstrates knowledge of SDLC, quality standards, and best practices
• Demonstrates advanced problem-solving and debugging skills
• Demonstrates strong and effective verbal, written, and interpersonal communication skills
• Must be positive, detail-oriented, organized, team-oriented, and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and lead in a fast-paced, deadline-driven environment

Qualifications

• Outstanding academics (cumulative GPA greater than or equal to 3.5)
• Experience with build and deployment automation
• Experience with automated testing tools and testing procedures
• Experience with application-appropriate languages such as Java/J2EE or C#