Senior Site Reliability Engineer, AIOPs

About the role

Join our team of innovative engineers who are building an AI Data Center AIOps platform that turns raw, high-volume telemetry into reliable, job-centric insights and automation for GPU fleets. We're hiring a DevOps Engineer to operate the platform itself (not the compute cluster): uptime, performance, data integrity, and safe change management. You'll own SLOs/SLIs, incident response, and postmortems for the telemetry ingestion, processing, storage, and APIs/dashboards that operators depend on. You'll partner with Software Engineering and Systems Engineering teams to translate platform signals into actionable, trustworthy alerts and automation.

What You'll Be Doing

• Continuously monitor platform health via dashboards/logs/metrics, automate recurring checks, and keep reliability + resource efficiency on track.
• Own Kubernetes deployments end-to-end (runbooks, canary checks, post-deploy validation), and lead rollbacks/remediations when needed.
• Lead first-level incident triage: collect diagnostics, identify likely root causes, and hand off clear, actionable findings to engineering.
• Build and maintain runbooks/SOPs/checklists, pushing continuous improvement through automation.
• Manage deployment infrastructure and packaging (Helm + Terraform/IaC) to keep environments scalable, consistent, and reproducible.
• Contribute in adjacent functional areas to grow and help your team members.

What We Need To See

• BS/MS in CS/CE (or equivalent experience) and 5+ years operating production distributed systems as SRE/DevOps/Platform Ops.
• Proven ownership of reliability for an observability/AIOps platform: SLOs/SLIs, on-call, addressing incidents, and follow-up evaluations that drive measurable improvements.
• Deep Kubernetes + containers experience (deploying, debugging, scaling) for telemetry-heavy microservices—ingestion, processing, storage, APIs, and UI.
• Automation-first approach: solid scripting (Python/Bash), CI/CD, and infrastructure-as-code (Terraform + Helm) to deliver safe rollouts (canaries/rollbacks), reproducible environments, and minimal toil.
• Clear communicator who writes excellent runbooks/docs and can translate ambiguous requirements into concrete operational practices and dependable customer-facing reliability.

Ways To Stand Out From The Crowd

• Strong Linux + networking fundamentals, distributed systems instincts, and hands-on ops for Kubernetes/services/streaming stacks are ideal; bonus for experience with observability platforms at scale.
• Experience building safe automation that operators trust: canary releases, automated rollback criteria, "monitoring for the monitoring" (lag/drop/error budgets), and replay/backfill pipelines with correctness checks.
• Strong in distributed/streaming systems operations (Kafka/Pulsar, Flink/Spark, ClickHouse/Elastic/TSDBs, object storage)—and can reason about backpressure, hotspots, and failure domains end-to-end.
• Proven programming experience building automation tools or services — ideally in Python, or similar languages — to simplify operations and scale recurring processes.
• Proven experience running large-scale production deployments and multiple Kubernetes environments or clusters across teams or customers, coordinating changes and rollouts with minimal disruption with hands-on experience with observability tools — you know your way around dashboards, metrics, logs, and traces using platforms like Prometheus, Grafana, or similar.

Pay

Base salary range is 148,000 USD - 235,750 USD for Level 3, and 176,000 USD - 276,000 USD for Level 4. You will also be eligible for equity and benefits.