Senior Site Contract Specialist / Contract Manager (Sponsor Dedicated/ Remote- US Only)

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

About the role

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.

Responsibilities

• Lead multi-country projects including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials.
• Produce site-specific contracts from country clinical trial agreement (CTA) template; review and own site-specific contracts from country template.
• Submit proposed CTA and investigator budget for site review.
• Negotiate budget and contract with site and via Site Contracts Service Centre and SSUL with Sponsor until resolution of issues.
• Perform quality control and arrange execution of CTAs as well as archival of documents into repositories and capture of metadata.
• Review contracts for completeness and accuracy, ensuring corrections are appropriately made and documented.
• Administer all contract management processes, coordinating with relevant protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents at a project level.
• Generate amended contract and/or budget documents as necessary, prepare contract management documentation for projects, and streamline the contract/proposal or internal processes; initiate and introduce creative ideas and solutions.
• Work closely with Site Contract Service Center and Legal to harmonize site contract to reflect sponsor's master service agreement terms.
• Work closely with SSU lead, Clinical Operations and Finance to validate the load of departmental budgets and corresponding backlog.
• Identify possible contract or process operational risk and proactively work within the team to provide solutions.
• Establish strong working relationships with SSU lead, customer and internal project teams; escalate deviations to department leadership and/or Site Contract Service Center and/or Legal Department.
• Provide support to business development and represent site contracts/Site Start-Up (SSU) at internal or customer meetings.
• Work within forecasted country/site contracting timelines, ensure compliance, and track milestone progress in agreed-upon SSU tracking system in real time.
• Collaborate with internal and external legal, finance, and clinical operations departments, including communicating and explaining legal and budgetary issues.
• Maintain and actively support review and development of contract templates, budget templates, and site-specific files and databases.
• Serve as key communication liaison between site contracts staff and internal and external customers; provide functional guidance and keep teams aware of all contract statuses or pending issues.
• Prepare correspondence as necessary.
• Train and mentor less experienced staff members on departmental Standard Operating Procedures (SOPs) and ensure quality of team work products; maintain and update training material for site contract team.
• Actively participate in higher-level discussions about overall company goals, departmental objectives, and specific project aims.
• Facilitate the execution of contracts by company signatories.
• Monitor basic financial aspects of the project and the number of hours/tasks available per contract; escalate discrepancies in a timely fashion.
• Review and comply with Standard Operating Procedures (SOPs) and Work Instructions (WIs) in a timely manner, keep training records updated accordingly, and ensure timesheet compliance.

Requirements

• Bachelor's degree in a related field or equivalent experience.
• Moderate contracts management experience that includes experience in a contract research organization or pharmaceutical industry.
• Practical knowledge of a professional area, typically obtained through education combined with experience.
• Strong understanding of regulations, SOPs, and project requirements related to site identification.
• Excellent negotiation and communication skills.
• Ability to manage and review site performance metrics.
• Experience in managing site confidentiality agreements (CDAs) and site information forms (SIFs).

Preferred Qualifications

• 5+ years of site contracts and study start-up (SSU) experience within a global CRO or pharmaceutical sponsor environment, including ownership of multi-country studies.
• Demonstrated expertise negotiating site CTAs and investigator budgets, including direct interaction with sites, sponsors, Site Contract Service Centers, and Legal teams.
• Strong experience drafting and managing site-specific CTAs from country or global templates and ensuring alignment with sponsor MSAs and country requirements.
• Proven ability to manage contract amendments and protocol-driven changes, maintaining compliance with timelines, quality standards, and documentation requirements.
• Experience serving as an escalation point for complex contract, budget, or process issues, with a track record of proactive risk identification and resolution.
• Hands-on experience with SSU tracking systems and contract repositories, including real-time milestone tracking and metadata management.
• Demonstrated leadership in training and mentoring junior staff, including contribution to SOPs, WIs, templates, and internal training materials.
• Experience supporting business development activities, such as proposal development, bid defenses, or sponsor-facing meetings.

Skills

• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in using relevant software and tools for site management.
• Detail-oriented with strong analytical skills.
• Ability to handle multiple tasks and projects simultaneously.

Pay

Salary Range: $56,400 – $95,900

Benefits

• Company car or car allowance.
• Health benefits to include Medical, Dental, and Vision.
• Company match 401k.
• Eligibility to participate in Employee Stock Purchase Plan.
• Eligibility to earn commissions/bonus based on company and individual performance.
• Flexible paid time off (PTO) and sick time (eligibility may vary depending on location).

Location

Open to US-Remote candidates.