Senior Showroom Manager
About the role
Ferguson, a Fortune 500 company, is seeking a Senior Showroom Manager for its Rockville, MD Showroom. Reporting to the Senior Branch Manager, this position oversees a 10,000 sq ft showroom and a team of 11 associates.
Responsibilities
- Actively leads day-to-day showroom operations, focusing on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets, and process improvement.
- Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations, and development.
- Supervise the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures.
- Handle budget process activities, review and handle expenses.
- Assist customers, both by appointment and walk-ins.
- Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints.
- Attend industry events and/or meetings to represent Ferguson locally.
Qualifications
- 5 years of prior sales leadership experience is ideal coupled with sales and customer service experience.
- Proven track record to build and implement process improvement / efficiencies.
- Ability to initiate and embrace change, mentoring skills and desire to train others.
- Ability to work across department lines, manage time and people.
- Outstanding communication skills; verbal, written and interpersonal skills.
- The ability to take care of a vast array of customers with varying levels of product knowledge.
Benefits
Ferguson offers a comprehensive benefits package that includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match, and more. Additional enhancements include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!
Pay
The starting wage for this role ranges from $5,951.70 to $12,966.80 per month, with the possibility of higher rates in certain locations based on local or state wage requirements. The role is also eligible for bonuses or incentives.
Schedule
The schedule for this role is not specified in the job posting.
Skills
The ideal candidate should have experience in Plumbing Fixtures, Lighting, and/or Appliance Retail Sales.
Benefits
Ferguson provides a range of benefits to support the mental, physical, and financial well-being of its associates, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!
Pay
The starting wage for this role ranges from $5,951.70 to $12,966.80 per month, with the possibility of higher rates in certain locations based on local or state wage requirements. The role is also eligible for bonuses or incentives.
Schedule
The schedule for this role is not specified in the job posting.