Senior ServiceNow Lead/Solution Architect with Security Clearance

Solutions

• Solution Architecture and Technical Leadership
• Client Engagement and Requirements
• Implementation and Delivery
• Integrations and Automation
• CMDB, Data, and Reporting
• Security, Compliance, and Governance
• Team Leadership

Requirements

• 8+ years of IT experience, including 5+ years of hands-on ServiceNow implementation or platform experience.
• 3+ years serving as a ServiceNow technical lead, solution architect, platform architect, or senior implementation consultant.
• Experience implementing or leading ServiceNow ITSM and at least two additional modules such as CSM, CMDB, ITOM, HAM/SAM, SPM, HRSD, SecOps, Service Portal, Virtual Agent, or Performance Analytics.
• At least one Certified Implementation Specialist (CIS) certification
• Strong understanding of ServiceNow platform architecture, data model, tables, workflows, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, catalog items, notifications, and reporting.
• Experience designing and implementing integrations using REST APIs, SOAP, MID Servers, IntegrationHub, import sets, transform maps, and scheduled data imports.
• Experience with Agile delivery, user stories, acceptance criteria, testing, release planning, and stakeholder demonstrations.
• Ability to lead requirements workshops, document solution designs, and communicate effectively with both technical and executive audiences.
• Strong problem-solving skills and ability to operate independently in a client-facing environment.

Qualifications

• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer.
• ServiceNow Certified Implementation Specialist in one or more areas, such as ITSM, CSM, ITOM, HAM, SAM, SPM, HRSD, or SecOps.
• ServiceNow Certified Technical Architect or Certified Master Architect preferred.
• Experience supporting federal, state, local, education, defense, or highly regulated environments.
• Experience with Domain-separated instances.
• Experience with CSDM, CMDB health, Discovery, Service Mapping, Event Management, or ITOM Visibility.
• Experience with ServiceNow CSM, customer portals, case management, knowledge management, omnichannel support, and contact center integrations.
• Experience with Now Assist, Virtual Agent, Predictive Intelligence, AI Search, or workflow automation using AI-enabled capabilities.
• Experience with FedRAMP, CJIS, NIST 800-53, CMMC, Section 508, ITIL, ISO 20000, ISO 27001, or similar compliance frameworks.
• Experience supporting proposals, solution pricing, technical volumes, oral presentations, and capture activities.
• ITIL Foundation certification preferred.

Benefits

• Not specified

Pay

• $248,600 per year
• $170,850 per year
• $175,156 per year
• $155,093 per year
• $265,369 per year

Schedule

• Not specified