Senior ServiceNow Developer
Stanford Health Care · California, United States · 2 wk ago
Engineering$68.52–$90.78/hrFull-time
1.0 FTE Full time Day - 08 Hour R2655213 Hybrid 108480014 TDS Bus Workflow Automation Technology & Digital Solutions PALO ALTO, 1830 Embarcadero, California If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. Senior ServiceNow Developer We are looking for a seasoned ServiceNow professional with deep platform-level knowledge and a proven track record of designing, implementing, and supporting enterprise-scale ServiceNow solutions. The successful candidate will be a proactive problem solver who can quickly understand business challenges, recommend innovative solutions, and validate ideas through rapid proof-of-concepts. The Ideal Candidate Must Haves Advanced expertise across the ServiceNow platform and ITSM capabilities.Strong development experience, including integrations, workflow automation, platform customization, and best-practice solution design.A consultative and solution-focused approach to addressing business needs.The ability to independently evaluate new ServiceNow products and accelerate adoption through rapid experimentation and POCs. Nice-to-Have Experience: SPM, CSDM, FSM, SAM Pro, HAM Pro, HRSD, and SLO/Service Operations modules. A Brief Overview The Admin / Developer for Service now will be responsible for configuring, administering and scripting the ServiceNow ITSM tool. This role will work with the ITS Management leadership to develop technical solutions that satisfy the business needs of the IT and other departments seeking to use ServiceNow. Locations Stanford Health Care What You Will Do Configuration/Customization of the ServiceNow system, including creating workflowsBuild service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the serviceUses scripting tools and Service Now functionality create script to automate rote tasks being done in ServiceNowPerforms integrations and process automation using ServiceNow OrchestrationGathers specifications from the IT department and delivers a product/release that meets the needs presented. Create requirements definitions and technical specifications documentation.Load, manipulate and maintain data between Service-now and other systemsWork with IT managers to generate views and reports as neededMust analyze and fully understand user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmapThorough understanding of ITIL/ITSM processesPerforms system and integration testing with sample and live dataMonitor health, usage and overall compliance of the application Education Qualifications Bachelor's degree in Computer Science or equivalent experience in a work related field/discipline Experience Qualifications Three (3) years of directly related work experience Required Knowledge, Skills And Abilities Knowledge of Active Directory / LDAPKnowledge of disciplined software release build/deploy processesKnowledge of integrating with internal and external applications and systemsKnowledge of cross-browser and platform compatibility requirements including IE rendering issuesKnowledge of Javascript, HTML, CSS and good web design practicesAbility to effectively communicate with all levels of the organizationAbility to demonstrate analytical and problem solving skillsAbility to successfully design, develop, and support web-based applications and websitesAbility to interface and develop with Java/J2EE backend technologiesAbility to work on multiple overlapping projectsAbility to work independently with minimal supervision Licenses and Certifications None These Principles Apply To ALL Employees SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective careShow Me the Way: Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $68.52 - $90.78 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.