Senior ServiceNow Developer

Responsibilities

• Work independently and as a technical team member
• Work in multiple instances and domains, supporting internal and external customers
• Utilize an Agile/Scrum methodology to manage development work
• Advises functional and admin teams on design, development, and overall ServiceNow best practices
• Collaborates with business, systems, and technology partners in business analysis meetings to develop business and systems requirements
• Solution and develop requested enhancements to existing ServiceNow applications
• Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
• Facilitate and support the rollout of new applications and enhancements in ServiceNow
• Analyze system performance issues and determine performance enhancements

Required Qualifications and Skills

• 5+ years of experience as a ServiceNow Developer
• Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness
• Prominent developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills
• Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices
• Experience working on project teams that leverage Agile/Scrum
• Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring
• Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions