Senior ServiceNow Developer

Responsible for core system configuration and development, gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Develop workflow customizations, and support the Service transformation teams. Understand Service Now functionality and how ITIL processes are implemented in Service Now including but not limited to Incident Management, Change Management, Problem, CMDB Management, Service Catalog, and Problem Management modules.Essential ResponsibilitiesCustomize Service Now applications and facilitate rollout of new applications and modules and configure Application UI and Configure WorkflowCollaborate effectively with other administrators to develop solutions and handle general updates and configuration changes/requestsConduct detailed analysis of system interactions to determine technical solutions and resolves problems which are cost effective and consistent with user needs, system capacities and capabilitiesEnsure the latest release of the application is implemented in a timely manner with minimal or no disruption to IT operationsMaintenance and continuous improvement of the processes, standards, policies, working methods, and toolsEnsure appropriate tools and processes that are in place to have a development/production environment that is reliable and reproducible.Ensure tool configuration consistency across development, stage, testing, sandbox, and production environmentsGather and document user and process requirements, functional requirements, and develop technical requirementsDevelop workflow customizations, and support the transformation teams.Identify problems related to primary financial software and determine corrective actionWork with other team members such as the Service Desk and/or Application Support to troubleshoot complex problems and user issuesTrain team members and users on operational procedures and processesConfigured and optimized ServiceNow Discovery, MID Servers, and ITOM processes to automate identification of servers, network devices, databases, and applications, enabling accurate asset tracking and service relationship mappingEducation & Years of ExperienceMinimum- 4 Year Bachelors Degree in Computer Science or RelatedMinimum - 2 Years Experience in Development, Configuration, Agile Delivery Methodologies, Client/Server, Applications System Architectures, Migration, ITIL or RelatedIn Lieu of Education6 Years Experience in Configuring Service NowLicense/Certifications/TrainingService Now Certification - Preferred Compensation & Benefits:Typical hiring range:‏‏‎ ‎ $84,200.00 to $131,000.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. ‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:Annual performance bonusWork from home up to 3 days a weekPaid parental leaveEmployee discount programsTime off including paid personal and sick days11 paid holidays Education reimbursement*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment. Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.