Senior Service Line Administrator
Position Summary
Cook up department workflows, projects, and administrative functions to ensure timelines, deliverables, and priorities are met. Support the partners and directors with scheduling, reporting, client service, and tracking of key initiatives such as process improvement, technology adoption, and resource planning. Maintain accurate and organized records, department documentation, and data within internal systems. Collaborate with leadership, tax teams and administrative team to streamline cross-departmental communication and resolve operational challenges quickly. Facilitate onboarding and training logistics for new hires and helping ensure employees have the tools and resources they need to succeed. Contribute to the firm’s culture by helping plan team meetings, events, and communications that strengthen connection and engagement. Identify opportunities to improve workflows and administrative processes and provide recommendations to service line leadership. Provide support to Service Line Administrators and administrative team members, sharing best practices and helping ensure consistent execution of processes.
Background Experience
Experience in operations, project coordination, or administrative roles — preferably within professional services such as accounting, legal, or consulting. Strong attention to detail and a talent for keeping multiple projects moving simultaneously. Proficiency with Microsoft Office Suite and comfort learning new software or workflow tools. Excellent written and verbal communication skills, with an ability to collaborate across levels and departments. A proactive mindset — you anticipate needs, solve problems before they escalate, and take pride in keeping things running smoothly.
Other Items
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job. This position may be classified as exempt or non-exempt depending on work location, salary, and level of responsibility. Timekeeping and overtime requirements will follow applicable federal, state, and local laws.
Why Choose Us?
At Sorren, we’re invested in your growth—both personally and professionally. We’ll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we’ve designed our culture and benefits to reflect that.
What We Offer
- Generous paid time off
- Comprehensive medical, dental, and vision coverage, plus life and disability insurance
- 401(k) retirement savings plan
- Paid holidays, including a firmwide winter break (December 24 – January 1)
- Paid parental leave (available after one year of service)
- Mentorship and career development programs
- CPA exam support to help you succeed on the path to licensure
- Firm-sponsored events and spontaneous team activities
- Celebrations to mark milestones like the end of busy season and the holidays
Benefits
Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.