Senior Service Associate, Mon - Fri 8am - 430pm
UPS · Phoenix, AZ · 1 mo ago
OTHRFull-time
About the Role
Our team members provide package handling, inventory control, and shipping services to customers across various industries, including retail, technology, and aerospace. We prioritize speed, consistency, flexibility, and visibility through a customer-first approach, helping clients focus on their core competencies and improve their offerings.
Responsibilities
- Lift up to 70 lbs
- Operate Material Handling Equipment (MHE) such as pallet movers, stand-up forklifts, high lift reach trucks, and order pickers up to 28 feet
- Use radio frequency (RF) scanners for warehouse activities
- Perform tasks with high accuracy and minimal supervision, following defined processes
- Utilize a computer-based Warehouse Management System (WMS) for outbound, inbound, and inventory control activities
- Ensure transaction accuracy, safety, and quality compliance
- Manage daily facility activities, including government compliance, inbound receipts, kitting, order processing, supplier procurement, inventory management, staffing, facility inspections, employee engagement, safety, security, and profitability
- Perform financial activities such as forecasting, allocations, adjustments, and creating annual business plans
- Maintain and strengthen customer relationships, including face-to-face service
- Identify opportunities to improve operational efficiency, effectiveness, and capabilities
- Support field stocking locations (FSL), agent locations, and the provider network as needed
Requirements
- Legal right to work in the U.S.
- Successful completion of a background check
Qualifications
- Must be a U.S. Citizen or National, an alien lawfully admitted for permanent residence, or authorized to work in the U.S. for this employer
Benefits
- Excellent weekly pay
- 401(k)
- Medical, dental, and vision after waiting period
Employee Type: Permanent