Senior Service Associate M-F 1pm-9:30pm
UPS · Louisville, KY · 1 mo ago
OTHRFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job description.
Let's extract content.
The posting includes:
- Intro: "Before you apply..." etc. That's boilerplate? It's generic marketing. Should we include? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The intro about "Explore your next opportunity..." is marketing but not necessarily boilerplate. Might be considered fluff but maybe we keep as part of "About the role"? However we need to decide.
We need to preserve all substantive information. The core job description: "Healthcare Senior Service Associate". Then description: "The primary component of our Healthcare team is order fulfillment, including receipt of our customers’ priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world’s medical devices, testing equipment, pharmaceuticals and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it’s more than a package, it’s a patient. Healthcare Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer."
Then bullet list of abilities: "The ability to lift up to 70 lbsAn ability to work at heights of up to 28 feet using powered equipment such as order pickersUtilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order pickerUtilize radio frequency (RF) scanners to electronically perform warehouse activitiesPerforms all tasks using defined job processes with a high level of accuracy with minimal supervisionUtilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory controlEnsure transaction accuracy along with safety and quality complianceWorks in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spacesLegal right to work in the U.S.Successful completion of background check and a drug screen is requiredExcellent weekly pay401(k)Medical, dental and vision after waiting periodDelivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely. Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited degree of supervision and provides guidance to others with less experience. Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer."
We need to separate sections: About the role (maybe overview), Responsibilities (duties), Requirements (maybe physical/legal), Qualifications (basic qualifications), Skills (maybe abilities), Benefits (pay, 401k, medical etc), Pay (maybe "Excellent weekly pay"), Schedule (none given). We should not create sections with placeholder like "not specified". So if schedule not mentioned, omit.
We need to use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job description.
Let's extract content.
The posting includes:
- Intro: "Before you apply..." etc. That's boilerplate? It's generic marketing. Should we include? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The intro about "Explore your next opportunity..." is marketing but not necessarily boilerplate. Might be considered fluff but maybe we keep as part of "About the role"? However we need to decide.
We need to preserve all substantive information. The core job description: "Healthcare Senior Service Associate". Then description: "The primary component of our Healthcare team is order fulfillment, including receipt of our customers’ priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world’s medical devices, testing equipment, pharmaceuticals and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it’s more than a package, it’s a patient. Healthcare Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer."
Then bullet list of abilities: "The ability to lift up to 70 lbsAn ability to work at heights of up to 28 feet using powered equipment such as order pickersUtilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order pickerUtilize radio frequency (RF) scanners to electronically perform warehouse activitiesPerforms all tasks using defined job processes with a high level of accuracy with minimal supervisionUtilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory controlEnsure transaction accuracy along with safety and quality complianceWorks in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spacesLegal right to work in the U.S.Successful completion of background check and a drug screen is requiredExcellent weekly pay401(k)Medical, dental and vision after waiting periodDelivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely. Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited degree of supervision and provides guidance to others with less experience. Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer."
We need to separate sections: About the role (maybe overview), Responsibilities (duties), Requirements (maybe physical/legal), Qualifications (basic qualifications), Skills (maybe abilities), Benefits (pay, 401k, medical etc), Pay (maybe "Excellent weekly pay"), Schedule (none given). We should not create sections with placeholder like "not specified". So if schedule not mentioned, omit.
We need to use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. The page already shows it, so we don't add
for job title.
We need to output only HTML fragment.
Let's craft sections:
- About the role: maybe a paragraph summarizing the role: "The Healthcare Senior Service Associate focuses on order fulfillment for healthcare products, including receipt, storage, picking, packing, shipping, and customer service support, serving medical devices, testing equipment, pharmaceuticals, etc." That's from description.
- Responsibilities: list of duties: order fulfillment tasks, using MHE, RF scanners, WMS, ensuring accuracy, safety, working in various environments, performing financial activities, managing delivery of contracted services, supporting business products, daily facility activities, retaining customer relationships, identifying improvement opportunities, supporting field stocking locations, etc.
We need to extract specific duties from the text.
Let's parse:
From first paragraph: "receipt of our customers’ priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support."
Later: "Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order picker"
"Utilize radio frequency (RF) scanners to electronically perform warehouse activities"
"Performs all tasks using defined job processes with a high level of accuracy with minimal supervision"
"Utilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control"
"Ensure transaction accuracy along with safety and quality compliance"
"Works in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces"
"Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely. Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited degree of supervision and provides guidance to others with less experience."
"Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded."
"Supports business products by collaborating with vendors, customers, and other internal support groups."
"Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc."
"Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives."
"Responsible for retaining and strengthening customer relationships which may include face to face customer service."
"Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation."
"May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network."
That's many responsibilities.
We can group them into bullet list.
Requirements: maybe physical/legal: ability to lift up to 70 lbs, ability to work at heights up to 28 feet using powered equipment such as order pickers, legal right to work in the U.S., successful completion of background check and drug screen required.
Also maybe "Excellent weekly pay" is a benefit/pay.
Qualifications: Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Skills: maybe list of skills: using MHE, RF scanners, WMS, accuracy, safety compliance, etc. But we already have responsibilities covering those. Could separate skills as abilities: lift, heights, MHE, RF, WMS, etc. But we might combine.
Benefits: 401(k), Medical, dental and vision after waiting period.
Pay: Excellent weekly pay (maybe we can put under Benefits or Pay). Since we have a Pay section, we can include "Excellent weekly pay". However we need to avoid placeholder like "not specified". It's specified as "Excellent weekly pay". So we can include Pay section with that.
Schedule: not mentioned, so omit.
Now we need to ensure we don't duplicate content. We'll create sections:
About the role
... paragraph ...
Responsibilities
- ... each duty ...
Requirements
- Ability to lift up to 70 lbs
- Ability to work at heights of up to 28 feet using powered equipment such as order pickers
- Legal right to work in the United States
- Successful completion of a background check and drug screen required
Qualifications
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Skills
- Utilize various Material Handling Equipment (MHE) including pallet movers, stand‑up forklifts, high‑lift reach trucks, and order pickers
- Utilize radio frequency (RF) scanners to perform warehouse activities
- Utilize computer‑based warehouse management system (WMS) for outbound, inbound, and inventory control
- Perform tasks with high accuracy and minimal supervision
- Ensure transaction accuracy, safety, and quality compliance
- Work in ambient, refrigerated, and freezer warehouse environments
- Follow established processes and procedures to work efficiently and safely
- Provide guidance to less‑experienced teammates
- Manage delivery/deployment of contracted services to meet SLAs and KPIs
- Collaborate with vendors, customers, and internal support groups
- Handle daily facility activities (government compliance, inbound receipts, kitting, processing, procurement, inventory, staffing, inspections, employee engagement, development, safety, security, profitability)
- Perform financial activities (forecasting, allocations, adjustments, annual business planning)
- Retain and strengthen customer relationships, including face‑to‑face service
- Identify and recommend operational improvements
- Support field stocking locations, agent locations, and provider network as needed
Benefits
- 401(k) plan
- Medical, dental, and vision coverage after waiting period
Pay
Excellent weekly pay
We need to ensure we didn't include any boilerplate like "Employee Type Permanent", "UPS is committed..." etc. Those are EEO/legal boilerplate, should be removed.
Also we need to avoid repeating content. Ensure we didn't duplicate duties in both Responsibilities and Skills. Might be okay but we should try to avoid duplication. However the instruction: "Prefer a few substantive sections over many thin ones." Could combine Skills
for prose. We must not repeat job title as heading. The page already shows it, so we don't add
for job title.
We need to output only HTML fragment.
Let's craft sections:
- About the role: maybe a paragraph summarizing the role: "The Healthcare Senior Service Associate focuses on order fulfillment for healthcare products, including receipt, storage, picking, packing, shipping, and customer service support, serving medical devices, testing equipment, pharmaceuticals, etc." That's from description.
- Responsibilities: list of duties: order fulfillment tasks, using MHE, RF scanners, WMS, ensuring accuracy, safety, working in various environments, performing financial activities, managing delivery of contracted services, supporting business products, daily facility activities, retaining customer relationships, identifying improvement opportunities, supporting field stocking locations, etc.
We need to extract specific duties from the text.
Let's parse:
From first paragraph: "receipt of our customers’ priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support."
Later: "Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order picker"
"Utilize radio frequency (RF) scanners to electronically perform warehouse activities"
"Performs all tasks using defined job processes with a high level of accuracy with minimal supervision"
"Utilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control"
"Ensure transaction accuracy along with safety and quality compliance"
"Works in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces"
"Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely. Performs manual work that requires proficiency through job-related training and considerable on-the-job experience. Performs a range of tasks and makes minor modifications to work routines within established procedures and guidelines. Completes work with a limited degree of supervision and provides guidance to others with less experience."
"Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded."
"Supports business products by collaborating with vendors, customers, and other internal support groups."
"Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc."
"Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives."
"Responsible for retaining and strengthening customer relationships which may include face to face customer service."
"Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation."
"May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network."
That's many responsibilities.
We can group them into bullet list.
Requirements: maybe physical/legal: ability to lift up to 70 lbs, ability to work at heights up to 28 feet using powered equipment such as order pickers, legal right to work in the U.S., successful completion of background check and drug screen required.
Also maybe "Excellent weekly pay" is a benefit/pay.
Qualifications: Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Skills: maybe list of skills: using MHE, RF scanners, WMS, accuracy, safety compliance, etc. But we already have responsibilities covering those. Could separate skills as abilities: lift, heights, MHE, RF, WMS, etc. But we might combine.
Benefits: 401(k), Medical, dental and vision after waiting period.
Pay: Excellent weekly pay (maybe we can put under Benefits or Pay). Since we have a Pay section, we can include "Excellent weekly pay". However we need to avoid placeholder like "not specified". It's specified as "Excellent weekly pay". So we can include Pay section with that.
Schedule: not mentioned, so omit.
Now we need to ensure we don't duplicate content. We'll create sections:
About the role
... paragraph ...
Responsibilities
- ... each duty ...
Requirements
- Ability to lift up to 70 lbs
- Ability to work at heights of up to 28 feet using powered equipment such as order pickers
- Legal right to work in the United States
- Successful completion of a background check and drug screen required
Qualifications
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Skills
- Utilize various Material Handling Equipment (MHE) including pallet movers, stand‑up forklifts, high‑lift reach trucks, and order pickers
- Utilize radio frequency (RF) scanners to perform warehouse activities
- Utilize computer‑based warehouse management system (WMS) for outbound, inbound, and inventory control
- Perform tasks with high accuracy and minimal supervision
- Ensure transaction accuracy, safety, and quality compliance
- Work in ambient, refrigerated, and freezer warehouse environments
- Follow established processes and procedures to work efficiently and safely
- Provide guidance to less‑experienced teammates
- Manage delivery/deployment of contracted services to meet SLAs and KPIs
- Collaborate with vendors, customers, and internal support groups
- Handle daily facility activities (government compliance, inbound receipts, kitting, processing, procurement, inventory, staffing, inspections, employee engagement, development, safety, security, profitability)
- Perform financial activities (forecasting, allocations, adjustments, annual business planning)
- Retain and strengthen customer relationships, including face‑to‑face service
- Identify and recommend operational improvements
- Support field stocking locations, agent locations, and provider network as needed
Benefits
- 401(k) plan
- Medical, dental, and vision coverage after waiting period
Pay
Excellent weekly pay
We need to ensure we didn't include any boilerplate like "Employee Type Permanent", "UPS is committed..." etc. Those are EEO/legal boilerplate, should be removed. Also we need to avoid repeating content. Ensure we didn't duplicate duties in both Responsibilities and Skills. Might be okay but we should try to avoid duplication. However the instruction: "Prefer a few substantive sections over many thin ones." Could combine Skills