Senior Server Engineer - Exchange and Cloud Infrastructure
Messaging Platform Support & Engineering
Lead administration and optimization of Microsoft 365 Exchange Online and on-prem Exchange infrastructure.
Manage mail flow, routing, retention policies, compliance, and hybrid configurations.
Support Exchange infrastructure upgrades, migrations, and service modernization.
Email Security & Protection
Administer Proofpoint email security platform, including:
- Spam filtering
- DLP policies
- Cryptography settings
- Quarantine and forensic analysis
Manage Defender for Email (MDO) including ATP, anti-phishing, safe attachments, and threat intelligence.
Azure & Identity Integration
Support Azure AD integration with M365 services, SSO, and hybrid identity synchronization.
Assist with security baselines, conditional access, and identity hardening recommendations.
Incident Response & Troubleshooting
Lead major incident resolution for messaging and email security services.
Perform root cause analysis and provide corrective and preventive action recommendations.
Monitoring, Reporting & Optimization
Develop dashboards and reporting for:
- Message flow trends
- Security detection and blocked threats
- Exchange and M365 service metrics
Analyze performance, deliver improvement recommendations, and support SLA-based reporting.
Documentation & Knowledge Sharing
Create or update:
- Operational SOPs
- Architecture diagrams
- Runbooks
- Root cause and service reports
Mentor internal engineering and operations staff as needed.