Senior Security Analyst, 2nd Shift, Quincy, MA - Mon-Fri 2-10 pm

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

About the role

The Senior Security Analyst will be part of the Security Team, implementing standard security policies and procedures and proactively managing and preventing threats to the Santander environment.

Responsibilities

• Ensure analysts are continuously and properly monitoring branch burglar alarm systems, threat intelligence feeds, corporate door alarms, and video surveillance equipment along with SOC telephone calls and emails.
• Assist analysts with evaluating physical security incidents for potential impact to employees, customers, and property.
• Direct analysts as they coordinate incident response efforts between on-site security personnel, law enforcement officers, and various internal business teams.
• Ensure incidents are properly escalated to management and communicated to the employee population as needed.
• Review alarm and incident documentation for accuracy and completeness.
• Monitor branch burglar alarm systems, threat intelligence feeds, corporate door alarms, and video surveillance equipment.
• Continuously observe SOC email and telephone systems for security-related events or communications.
• Analyze physical security incidents to determine their potential impact on employees, customers, and property.
• Respond to incidents promptly and effectively in accordance with established procedures.
• Coordinate incident response efforts between on-site security personnel, law enforcement officers, and various internal business teams.
• Escalate major incidents to management.
• Prepare comprehensive written reports summarizing incidents and the actions taken.
• Answer both emergency and non-emergency calls, providing callers with accurate guidance on physical security matters.
• Dispatch emergency services for critical life safety events, such as medical emergencies.
• Provision physical access to corporate offices and retail branch locations as needed.
• Assist vendors and other authorized personnel with after-hours access requests.
• Assist with alarm equipment testing to ensure the proper functionality of security systems, including hold-up alarms.
• Perform basic troubleshooting of access control, burglar alarm, and video surveillance systems to resolve equipment problems and open service calls as required.
• Complete additional administrative work as assigned.

Requirements

• Bachelor's Degree or equivalent work experience in Computer Science, Software Engineering, or equivalent field (Required).
• 3+ years of experience working in a professional management information system setting with relevant information security skills (Required).
• 3+ years of experience working with information security best practices, networking, software/applications, and hardware (Required).
• Strong PC skills; proficient in MS Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills.
• Capable of designing, articulating, and testing technical and organizational measures.
• Ability to respond to changing priorities and operate effectively in a dynamic environment.
• Interest in security, network, and server monitoring technologies.
• Understanding of basic cybersecurity concepts and best practices.
• Focused on developing concrete solutions to fix root-cause problems.

Nice to have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

Schedule

Monday – Friday, 2:00 PM – 10:00 PM

Pay

The base pay range for this position is $56,250 – $92,500 USD annually, with the expected salary for this role being $80,000 USD. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure, certifications, and location.

Benefits

Santander offers a comprehensive benefits package designed to support you, your family, and your well-being, now and into the future. For more details, visit Santander Benefits - 2026 Santander OnGoing/NH eGuide.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Working Conditions

• Frequent minimal physical effort such as sitting, standing, and walking.
• Depending on location, occasional moving and lifting of light equipment and/or furniture may be required.