Senior Seasonal Admissions and Parking Associate

Sales Leadership & Support

• Promote Admissions products, especially memberships and upgrades
• Engage guests in clear and friendly conversations about membership benefits
• Process new and renewal memberships using the point-of-sale system
• Follow all WCS cash handling procedures
• Support and mentor peers with sales skills and selling best practices
• Absorb and provide real-time feedback and coaching during shifts, as directed by Sales Operations leadership

Guest Experience & Service

• Deliver welcoming, informed, and proactive service to all guests
• Respond to membership questions and resolve concerns professionally
• Maintain familiarity with park offerings, membership options, and current promotions
• Help ensure a smooth and value-focused entry process for members and new buyers

Operational Support

• Assist with guest service or operational issues in the absence of a lead
• Support training efforts for new staff and contribute to a positive team culture
• Maintain clean, organized, and stocked work areas
• Remain at assigned posts and be able to travel between locations in the park
• Support additional operational tasks as assigned