Senior Salesforce Technical Architect

About the role

For our client, we are seeking a Senior Salesforce Technical Architect to join the team of a leader in the Retail & Consumer Goods space. This role will lead the technical architecture for a multi-cloud Salesforce environment, ensuring the platform supports customer service, marketing, and loyalty-related operations at scale. The position partners closely with business and technology stakeholders to design secure, reliable, and scalable solutions that enable data flow across the enterprise. You will also provide hands-on guidance on integrations, documentation, and technical standards while helping reduce risk and technical debt.

Responsibilities

• Lead the technical architecture across multiple Salesforce clouds to ensure cohesive operation across the platform.
• Establish data movement and integration processes between Salesforce, MuleSoft, and other systems.
• Maintain documentation, architecture diagrams, and technical standards for the Salesforce ecosystem.
• Identify risks and technical debt, with a focus on scalable and secure solutions.
• Guide and provide hands-on support for Marketing Cloud tools such as Journey Builder and Data Extensions.
• Oversee customer service functionality via Service Cloud to ensure reliable access to key data.
• Manage loyalty program technical frameworks and ensure they function correctly across systems.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field.
• 8+ years of Salesforce platform experience, including 2+ years as an Architect or Technical Lead.
• Hands-on experience with Salesforce Marketing Cloud Engagement and Salesforce Core, specifically Service Cloud.
• Experience in enterprise Salesforce integrations, particularly with MuleSoft.
• Knowledge of Journey Builder, Automation Studio, SQL, and Marketing Cloud APIs for marketing data management.
• Ability to troubleshoot issues across various Salesforce products and complex integrations.
• Understanding of API standards and event-driven integrations.

Location

Remote – US based candidates only, no visa sponsorship available

Pay

$125,000 – $150,000 annually

Benefits

• Remote position with occasional travel to the King of Prussia, PA office.
• Potentially flexible working hours during peak business periods.
• Access to standard company benefits as per the organization policy.